Customer Service > Customer Care Associate - Male candidate only
Job Title: Customer Care Associate - Male candidate only

Masters Degree
2-5 Years
Full Time

Job Description

Main point of contact for day-to-day customer inquiries and concerns for, and
Manage incoming customer calls and emails and communicate promptly to inquiries concerning customer orders, returns, refunds, technical help, stock search, general inquiries and more
Manage customer service log with all incoming calls and emails and code. Distribute a monthly report with key findings
Manage and process all customer returns and ensure refunds are given in a timely manner
Maximize cross sales opportunities in all email and phone correspondence by suggesting related products to original inquiries, as well as alternatives to sold out requests
Respond to customer reviews
Locate out of stock requests in retail stores and liaise transaction between customer and store
Ensure efficiency in processes and share ideas to improve methods
Other responsibilities as needed

To apply for this job, please submit your CV below:

People also applied to following similar Jobs

Front Desk Receptionist

Required tall smart girl with Fluency in English for our Front Desk Reception wi...

Administrative Assistant

We are looking for female candidate to handle the scope under Administrative and...

Administrative Receptionist

manage customers and data base booking courses receive payments answer phone cal...

Customer care crew/photographer

We are souvenir photography service providers in UAE and Malaysia and we are loo...

Telesales Representative

Calling clients for purpose of booking meetings for sales agents through provide...

Receptionist / Administrative Assistant (Female)

Marine Products Company in Dubai looking to hire an Female Receptionist / Admin...