Are you a current Elekta employee?  

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives?  

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build tech. We build hope

Are you passionate about shaping the future of healthcare technology? Do you thrive in collaborative environments, where your expertise can drive tangible outcomes? Look no further than our opening for an IoT Product Specialist at Elekta.

What you’ll do

As an IoT Product Specialist, you'll play a pivotal role in ensuring our Elekta IntelliMax solutions deliver unparalleled value to our users. You'll champion the user experience throughout every phase of product development, from conception to deployment and beyond. Working hand in hand with Engineering and IT teams, you'll ensure that our IoT capabilities are seamlessly integrated across all Elekta products. Your expertise will be instrumental in aligning our offerings with business objectives, ultimately enhancing customer satisfaction and driving organizational success.
Responsibilities will include ( but not limited to)  
•    Liaise with stakeholders and product management to ensure support needs are understood and considered throughout development lifecycle.
•    To consult stakeholders in the capture and definition of service product and process improvements and describe these as requirements.
•    To act as Support Leader and represent the needs of Service, coordinating across Business Line Service representatives.
•    Liaise with Regional support organisations (Elekta Care Support Centers/Field Engineers) to provide high level technical assistance to end users for escalations and defect investigations.
•    To specify, installation, service, documentation, spare parts and training requirements for Elekta IoT solution and to ensure that the product meets them.
•    To oversee & coordinate service product validation testing.
•    Collaborate in translation of user needs into technical product requirements and test cases.
•    Support and maintain development builds of Elekta IntelliMax on development and test environments.
•    To plan and coordinate service pilot projects.
•    Create and review Field Change Orders (FCOs) for field modifications.
•    Writing and validating Knowledge Base articles.

The right stuff

•    Communication: Understands how to communicate difficult/sensitive information tactfully.
•    Technical Understanding : Possesses understanding in the areas of Servicing complex products for customers, IoT & Remote Service.
•    Problem Solving: Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
•    Process Oriented: Introduces new products to the organisation with clear support and service processes to ensure consistent and positive experience across Elekta’s global customers.

What you’ll bring

•    Experience in the delivery or service of complex solutions or instruments, ideally medical devices.
•    Experience with both systems development and systems implementation projects
•    Experience as a Liaison between Technical and Business professionals 
•    Demonstrated knowledge of stakeholder management throughout business change activities associated with major technology implementations.

What you’ll get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care.  
In addition to this, Elekta offers a range of employee benefits: 
*Benefits will differ per country and local package
•    Group Income Protection 
•    Private Medical Insurance 
•    Pension 
•    Dependents’ Pension 
•    Retirement Policy 
•    Life Assurance 
•    Holiday Purchase 
•    Cycle-to-work scheme 
•    Flexible working hours 
•    Hybrid work environment 
•    Long Service Awards 
 
Hiring process 

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail. 

Your Elekta contact  

For questions, please contact the responsible Sarah Elmasry, Global Talent Acquisition Partner at sarah.elmasry@elekta.com. We do not accept applications through e-mail.   
  
We are an equal opportunity employer  

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic. 
 
About Elekta 

As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.  
More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope. 
Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.