As a Patient Services Representative, you would be crucial to our mission. You would be the first and last ROC employee our patients would interact with. On any given day, you could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Patient Services Representative?

Insert summary section from job description (i.e. The title is responsible for summary of duties in a manner that places emphasis on quality patient care.). You can expect to regularly:

• Check-in/Check-out patients and schedule follow up appointments.
• Accurately enter patient demographic information.
• Scan photo ID’s and insurance card as well as verify insurances.
• Collect applicable co-pays and ensure billing information is updated.
• Balance money drawers at end of day.
• Maintain calm and efficient patient flow through the clinics.

Requirements

Certifications/Educations:

• High School Diploma

Knowledge of:

• Customer service principles and practices

Experience:

• Using computer systems and applications, including entering data and typing

Preferred Qualifications - How can you set yourself apart from other applicants?

• One year of experience performing reception duties.

Work Environment

This position operates in a professional office environment. The noise level is usually moderate. This position may require travel to other clinic locations based on manager discretion.

Schedule: May include nights and weekends (Saturday); typical hours of operation are 7 am – 7 pm.

Travel: This position may require travel to other clinic locations based on manager discretion.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for full-time benefits.