Deputy Local Service Manager

Stanley Grove and Spencer Court, Manchester

£26,608 - £28,008

37.5 hours per week – Monday to Sunday 8am-8pm

Do you want a role where no two days are the same and you will be making a real impact to the lives of our customers? Are you passionate about supporting people? Can you work under pressure and manage challenging situations?

If this sounds like you then we may have your perfect opportunity!

We have a rewarding opportunity for a Deputy Local Service Manager to join our management team at Spencer Court and Stanley Grove.

Our Supported Living service based at Spencer Court is a 9 bed property comprising of 9 self-contained flats. We provide supported accommodation for rough sleepers with low level needs. 

Stanley Grove provides accommodation and support for 11 adults with high support needs who have been homeless and sleeping rough in Manchester, including couples, people with limited mobility, and anyone with a pet

Closely supporting the Local Service Manager you will play a vital role in the delivery of a high quality service that meets with all legislative and organisational requirements.

We value our team and encourage learning and progression through our comprehensive induction programme, as well as ongoing training to develop new and existing skills and encourage progression. We have our own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

Read more about Stanley Grove and Spencer Court on our website

The role of Deputy Local Service Manager will include:

• Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
• Promoting best practice to ensure quality services are carried out by staff
• Ensuring effective support systems are in place and that we operate in a fully compliant way
• Supporting Local Service Manager in effectively managing the void process on any empty properties
• A good understanding of health and safety
• Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
• Occasional travel may be a requirement of the role, therefore a full valid driving licence is desirable

Skills and experiences:

• Proven management or supervisory experience gained within a social care environment is essential
• Compassionate, understanding and hard working with a hands-on approach to help achieve supportive outcomes
• Good written and strong communication skills
• Experience working with vulnerable adults, people with learning and physical disabilities
• Prior knowledge of support planning, risk assessment and safeguarding
• Previous experience working under challenging circumstances
• Confident user of IT systems

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £26,608 per annum (rising to £28,008 after 12 months, subject to satisfactory performance)
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click  here

Read the full job profile here

Download our Recruitment Pack to learn more about Sanctuary culture and how we can support you to #BeYourBest

Closing Date: 13 March 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn, and YouTube.

Together we can be our best so that our customers can be their best.

#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.