Deputy Manager

New Milton, Hampshire

£27,938 - £29,408

37.5 hours per week – 5 days per week to include alternate weekends

We’re seeking a Deputy Manager to make a real difference to the lives of our customers. Old Milton Road is located in the centre of New Milton and within walking distance of the seafront. We provide care and support for 10 adults aged 18 and over, who have learning disabilities by enabling them to live as independently as possible. The service contains a shared house and 5 individual flats.

The successful candidate will take a hands-on approach and would need to be compassionate and caring and be able to offer flexibility in their new role as the Deputy Manager to support the business needs and deliver a quality service to our customers.

We value our team and encourage learning and progression through our comprehensive induction programme, as well as ongoing training to develop new and existing skills and encourage progression. We have our own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

If you want to make a positive impact on people’s lives, this is a great opportunity to come and work within a friendly, hardworking, and customer-focused team.

The role of Deputy Manager is referred to internally at Sanctuary, as Deputy Local Service Manager.

Read more about Old Milton Road Shared House and Old Milton Road Flats on our website

The role of Deputy Manager will include:

• Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devise effective and well-run staff rotas
• Providing a high quality, personalised care and support service including the sensitive delivery of personal care and managing medication
• Promoting best practice within the service by monitoring relationships with service users, relatives, and visitors to ensure quality services are carried out by staff
• Ensuring effective support systems are in place and that we operate in a fully compliant way
• Preparing, promoting, and coordinating care and support plans with Nourish electronic care planning

Skills and experiences:

• Proven management or supervisory experience gained within a supported living environment
• Knowledge of relevant statutory legislation and good practice principles is essential
• Compassionate, caring, and hard working with a hands-on approach to providing care and support
• Strong communication skills and the ability to remain calm under pressure
• Excellent time management skills and the ability to prioritise workload and work to deadlines
• An understanding of CQC standards and putting them into practice
• NVQ Level 3 in Health and Social Care
• Knowledge or experience working with Nourish electronic care and support planning is desirable
• Occasional travel may be a requirement of the role, therefore a full valid driving licence would be desirable

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £27,938 per annum (rising to £29,408 after 12 months, subject to satisfactory performance)
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

We’re proud to support the Department of Health and Social Care’s campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

Read the full job profile here

Download our Recruitment Pack to learn more about Sanctuary culture and how we can support you to #BeYourBest

Closing Date: 26 March 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn, and YouTube.

Together we can be our best so that our customers can be their best.

#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.