Support Assistant

Rose House, Hartlepool

£11.90 (effective from 1 April 2024)

25 Hours per week, day shifts with occasional sleep-in shifts

Do you want a rewarding career, in a role where you’ll be making a real impact to the lives of others?

Are you a friendly and dedicated person with a real passion for supporting people?

If this sounds like you then we would love to hear from you, as we may have your perfect opportunity!

We are excited to be introducing a new supported living service to Sanctuary, Rose House in Hartlepool. We’re seeking a Support Assistant to join our team and make a real difference to the lives of our customers by supporting them to develop the skills and confidence they need to live independently.

At Rose House in Hartlepool, we provide person centred support to young people aged 16-25 as they transition from the care system to moving onto live independently. The aim of our service is to support our customers to develop the skills and confidence to live independently by offering support with tenancy and money management, encouraging employment/education and promoting daily living skills.

We value our team and encourage learning and progression through our comprehensive induction programme, as well as ongoing training to develop new and existing skills and encourage progression. We have our own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

The role of Support Assistant will include:

• Providing a high quality, hands-on support service
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience and self-esteem
• Working with colleagues and partner agencies to achieve the best outcome for our customers
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures and practices

Skills and experiences:

• Previous experience working in a similar role would be desirable
• A caring, approachable nature and a confident ‘can-do’ attitude
• Excellent interpersonal, organisational, listening, communication and time management skills
• Ability to keep accurate records and clearly communicate relevant information to team members
• Literacy and numeracy equivalent to at least GCSE Grade C English and Mathematics, is essential
• NVQ level 2 in Health and Social Care, or willing to work towards

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £11.90 per hour (effective from 1 April 2024)
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities
• The full time equivalent for this role is 37.5 hours

We’re proud to support the Department of Health and Social Care’s campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

Read the full job profile here

Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest

Closing Date: 3 April 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn and YouTube.

Together we can be our best so that our customers can be their best.
#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.