Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Salisbury – covering mainly Dorset as well as other areas when required

£32,406 - £34,111 per year

40 hours per week

We have an opportunity for a Multi-Trade Operatives to join our Operations Response team based in the South West. Covering sites across Dorset you will be responsible for carrying out reactive repairs to occupied properties including but not limited to fixing leaking tap, replacing baths, changing a door handle and hanging new doors. The team also carry out external repairs including fencing and groundworks and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with a full training plan. 

The role of Multi-Trade Operative will include:

• Attending properties to carry out construction, fault fixing and maintenance duties within social housing
• Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS), currently undertaking the qualification or prepared to undertake this qualification with the support of Sanctuary Group.
• Recent experience of undertaking a similar role within social housing is advantageous
• Ability to work to deadlines and prioritise tasks
• Additional skills in some of the following disciplines – plumbing, carpentry, bricklaying and roofing desirable
• Working knowledge of the health and safety regulations
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications.  Copies and CSCS cards will not be accepted.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.  As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• £32,406 per annum (rising to £34,111 per annum after 12 months, subject to satisfactory performance)

To view the job profile, please click here

Closing Date: 2 April 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.