We’re Nominet – a world-leading domain name registry. For over 25 years, we’ve been operating at the heart of internet infrastructure. While we're best known for running .UK domains, we also help protect public services from cyber threat.
Our aim is to create a world which is more connected, inclusive and secure. We know that technology has the power to transform lives by creating opportunities and providing support where it’s needed most.
As a public benefit company, our work funds the ability to make a positive impact on society. We’ve donated millions to projects that use technology to improve peoples’ lives and have committed to delivering £60m worth of support over the next three years.
We understand the impact the Internet has on the environment and are committed to helping the UK reach Net Zero by 2050. We’re already a Carbon Neutral company through offsetting our emissions and will continue to work on reducing our footprint.
AREA OF BUSINESS
Human Resources
JOB LEVEL
P0
JOB TITLE
HR Apprentice (Operations)
Level 3 – CIPD HR Support Apprenticeship
TYPE OF POSITION
☐ Permanent
REPORTS TO
Head of HR Operations
AUTHOR
Jon Hull
VERSION
V.1
REVIEW DATE
1.3.24
GENERAL
DESCRIPTION
OF ROLE
Working towards a CIPD Level 3 HR Support Apprenticeship you will work within the HR team to deliver a wide range of HR process administration, from onboarding new starters to managing probation periods, leavers. You will support the HR systems and Data Administrator as well as liaise with employees across the business with general queries, responding within agreed Service Level Agreements
JOB RESPONSIBILITIES
Support the HR Systems and Data Administrator with the monthly HR reporting.
Learn and assist with manager queries and help resolve (Tier1) this will include inbox management, general queries and responding within agreed Service Level Agreements
Learn and assist with relevant administration for manager communications (supporting HRBPs).
Build strong relationship within the HR team and department managers across the business.
Update the HR system at all stages of a candidate’s lifecycle. Producing relevant reports for relevant stakeholders.
Assist with calendar management, HR process implementation, and step in when administrative support is needed.
Assist the broader HR team for wider initiatives/projects etc.
Support with ER case management administration.
Learn HR/Recruitment system administration to ensure records are compliant and can produce basic reports and distribute to relevant stakeholders for regular meetings (monthly/quarterly/annual
General HR administration support.
Supporting for Tier 1 queries.
Basic HR system administration and compliance.
Learning and then managing all aspects of HR Operations and supporting with the governance of HR lifecycle.
INTERPERSONAL SKILLS
Curious and willing to learn.
Ability to learn and agile with technology and process.
Logical thinker understands the need for rigour.
Adopts a continuous improvement mindset.
Is an innovative thinker.
Has ability to build relationships across the business
KEY RESULTS / OUTPUTS AND DELIVERABLES
High standard of accuracy in reporting and record keeping.
High level of manager satisfaction when queries are actioned.
Increasing knowledge of HR/Employment landscape.
Progresses through the apprenticeship qualification.
PROFESSIONAL SKILLS, BACKGROUND AND PROFILE
Five GCSEs (including English and mathematics) or equivalent. Alternatively, relevant work experience would be considered
Salary
We don't advertise salary as we have a degree of flexibility and would rather see all applications on their merit. We appreciate it's a pretty important part of the process and we're happy to have a conversation before you apply.
Data protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Nominet, these details will be held by Nominet for 12 months in accordance with our Privacy Policy and used by our recruitment team and hiring managers in the process to contact you regarding this or other relevant opportunities at Nominet. If you would like Nominet to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Nominet’s data protection practices, please email: dpo@nominet.uk
Equal opportunities
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Security checks
All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
Due to the volume of applications we receive, we sometimes close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role with us.