EMPORIO ARMANI FLAGSHIP STORE - NEW BOND STREET - DEPARTMENT MANAGER LADIESWEAR

Are you a born leader with an unyielding passion for the fashion world? Emporio Armani invites you to take centre stage as a Department Manager at our prestigious flagship store on the iconic New Bond Street. Be the orchestrator of an exceptional shopping experience, inspiring a dedicated team and delivering an unparalleled experience to our esteemed clientele.

The Department Manager role:

• Aware of department and store targets, including weekly, monthly, and yearly goals, and actively work towards achieving them.
• Utilise knowledge of KPIs to drive sales performance.
• Propose and implement strategies to meet set targets effectively.
• Establish and enhance customer loyalty through the promotion and utilisation of CRM and ACE.
• Work towards achieving CRM objectives such as client retention, association, and reactivation of dormant clients.
• Utilize Trade Marketing tools efficiently, including mailing brochures and organising events, to foster brand loyalty.
• Maximise the use of company incentives to boost sales.
• Keep informed about competitors within the brand.
• Stay updated on seasonal trends to capitalise on market opportunities.
• Strive to achieve excellent results in mystery shopper evaluations.

Requirements

• Previous experience in ladieswear is preferred
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.