Role purpose

We have a great opportunity to lead process-based automation development within PIC, using existing Business Process Management, Low Code, No code and in the longer term, RPA technologies available to PIC.

 This is a new role where you will be the IT lead, working closely with the Business Process Management team, to deliver “process-first” technology improvements. They will help build this central capability within PIC.

 Key responsibilities

• Lead technology input into Business Process Automation projects, conducting proof of concepts, and overseeing end-to-end implementations
• Effectively collaborate in end-to-end business process review meetings/workshops to generate awareness of technology capabilities and identifying solutions to documented process pain points
• Deliver successful implementation of technology solutions and ensure they are implemented to support improved business processes.
• Promote and drive adoption of emerging automation technologies across the enterprise.
• Build strong business stakeholders’ relationships across business areas to identify and agree areas of opportunity, pipeline and project prioritisation.

Requirements

Knowledge, experience, skills and abilities (technical competencies)

In-depth knowledge of business process management, ideally from conception, within an IT environment. You should have experience of the following:

• Proven experience in BPM technologies such as Pega, Appian, BonitaSoft and Bizagi.
• Proven experience in RPA solutions, with a focus on ServiceNow preferrable
• Proven track record in growing Low-Code/No-code capabilities within a team, fostering skill development.
• Experience in developing and implementing methodologies for business process development and business process mapping.
• A strategic mindset to align business process development initiatives with overall business objectives.
• Understanding of change management best practices

Benefits

• In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you'll get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
• This role offers hybrid working, and we are open to discussing flexible working arrangements too.