Introduction
Bike Club offers subscription kids bikes, which you exchange as your children grow. We are one of the leading consumer circular economy businesses In Europe. We are the second largest bike rental business in the world.

You should consider this role if:

You have 10+ years in one of engineering, dev strategy, product, machine learning or data - we’re not that precious on background, but you should have a decent amount of experience - IYKYK

• You are looking for your first C-Suite promotion or second C-Suite role
• You want to work in a C-Suite of MBAs, a couple of Cambridge Grads, lawyers, an accountant (yawn) and even a former techno DJ with their own record label
• You want to have a long-term Impact in your career, pioneering the circular economy whilst Inspiring Tomorrow’s Cyclists.
• You are probably more of a product/ technical CTO with some experience in data architecture as opposed to experience in massively scaling tech teams or deep tech problem solving
• You are comfortable with owning the product roadmap and balancing stakeholder needs across the business and Europe
• You are ok with being the first CTO.

About Bike Club
We have c.120 employees across five markets (UK, DE, NL, ES, AT). Most of the company is based in London, but you will see significant growth in the European teams. There is a reasonable amount of travel in this role.

We have been scaling for four and a bit years. We are at Series B+ and have a stable management team and offices in London, Berlin, Barcelona and Amsterdam. The UK business is beginning to stabilise to profitability, whilst the European business is in its high growth phase. We expect the European business to be larger than the UK in business, in the next two years.

We are building a leading consumer circular economy business. By removing linear consumption, we can seriously reduce our impact on the world.

We want to use our circular model to inspire tomorrow’s cyclists. To do this we aim to be a top three provider of kids bikes In Europe. We want families to be able to join Bike Club from Madrid to Berlin to London.

Tasks

What We Are Looking For:
It Is all about profitable growth in Start-up land right now. Investors are becoming less patient with Start-ups who cannot demonstrate profitability on a fundamental basis. Fortunately, Bike Club has a good handle on it’s unit economics and has strong data to prove this. But we are data hungry as a management team, and like a hungry hippo - we want more. We want a leader to join us and take control of the data architecture, Integrity, and warehouse. It Is there, but it needs some thought and strategy.

Then we can use some of this data to improve our service through our front end experience. We have already shipped a lot of good products, but we want to unify our international storefront and bring bike subscription online. It sounds like a simple process, but once you start looking at the challenges it can become a surprisingly complex stack. We need you to lead us to the right front end solutions.

Bike Club relies on tens of thousands of transactions with tens of thousands of members. We cannot treat this like car rental (think of the enormous amount of paperwork you sign at the airport). It has to be seamless and automated. So we need back end product to help our teams leverage and get more done. We need you to own the vision and strategy around this.

Finally, as with all start-ups at this stage, there Is a never-ending product road map. We want you to lead on the prioritisation by consulting with stakeholders and using your judgement.

You will be reporting to the CEO. Who Is an accountant. We apologise in advance.

Requirements

What You'll Do:

Tech Vision & Execution:

Develop a comprehensive understanding of our technological challenges, formulate innovative solutions, and guide the strategic direction of our tech initiatives.

• Lead the charge in expanding our tech footprint across borders, navigating different tech landscapes with ease.
• Ensure that our technology roadmap aligns seamlessly with our long-term business objectives, fostering innovation and sustainability.

Innovating Operations:

Identify and capitalize on tech optimization opportunities, streamlining processes and enhancing our tech stack.

• Work with the COO to establish standardized procedures and best practices to maximize operational efficiency.
• Ensure smooth transitions and comprehensive adoption of changes across all teams.

Enhancing User Experience:

Collaborate with our Engineering Director to develop a robust technical support framework for seamless member assistance.

• Implement strategic technological enhancements to enhance user satisfaction and increase engagement.

Work with the Engineering Director to ensure a seamless and enjoyable experience for our members through technical support initiatives.

Tech Quality Control:

Establish quality control measures to uphold the integrity and reliability of our technological platforms and systems.

• Lead the business on data integrity, implementing frameworks and processes to ensure the validity and accuracy of data across all operations.
• Utilize data analytics and key performance indicators to inform strategic decision-making, driving continuous improvement and optimization.

Data-Driven Decision Making:

Delve into data, uncover valuable insights, and leverage them to our growth.

• Create strategies based on data, to become more efficient.

Product road map and stakeholder management:

Own the product road map and make clear recommendations on prioritisation and solution architecture

• Manage stakeholders from across the business to weigh their needs versus the commercial objectives of the wider group

Leadership and Collaboration:

Provide visionary leadership to our engineering team (10+ FTE), inspiring excellence and fostering a culture of innovation and collaboration.

• Collaborate closely with our executive leadership team to develop and execute strategic technological initiatives aligned with organizational goals.
• Facilitate cross-functional collaboration, fostering synergy and alignment across departments to achieve collective objectives.

Commercial awareness:

We have some great engineers and a good culture in the team, we need you to provide commercial awareness and leadership.

Benefits

• 26 days annual leave plus bank holidays. Additional days holiday for every year worked.
• 3% Pension contributions
• Central London office
• Flexible working and Work From Anywhere policy in August and Xmas period
• Regular social events during office hours
• £30/month discount towards Bike Club subscription and products
• Cyclescheme
• Private Medical Insurance
• Nursery Benefit

Ready to pedal into the future with Bike Club? Come join our team and help us change the way families ride! Apply now and let's ride together!