We are looking for Franchise Coordinator to join our dynamic team!
At Youth Athletes United, we want to make every child’s first sports experience a positive one. We are a group of committed individuals with a team-first approach that believes in the power of sports and athletics to enrich the lives of children. With a mission to empower kids through sport, our brands teach them how to have fun while learning the fundamentals of each game. Our goal is to build the nation’s largest youth sports platform and positively impact the lives of over one million kids each year.
The Youth Athletes United Franchise Coordinator exists to facilitate onboarding, day-to-day management, and compliance for new and existing franchisees across all of our franchised brands. This role will be critical to franchisees starting their new business expeditiously and ensuring existing franchisees can get the internal and external support they need to succeed.
Location: Culver City, Los Angeles
Position Type: Full-Time
Schedule: Hybrid
We will be required to work at our office in Culver City 2 days a week
Hours: 8:00 am - 5:00 pm - Hours will vary depending on franchisee training and meetings
Travel: Travel will be required for training, conferences, and franchise development
Reporting to: Franchise Director
Day to Day:
Internal & External On-boarding
Coordinate and manage the logistics of new franchisee training, including but not limited to:
Ordering and shipping all training materials
Preparing and packaging training materials
Securing training venue
Systems Accountability
Coordinate initial registration system training and post-initial training
Coordinate set up of merchant account and connect to the registration system
Assist with the setup of initial classes and post-training basic registration questions
Coordinate connection of email marketing system
Ensure set up on Slack and encourage/coach on the proper use
Finance
Introduce and ensure appropriate submission of monthly reports
Review monthly reports in detail and connect them to business development goals
Credit Card set-up
Marketing
Assist with platform setup
Human Resources
Assist in answering basic questions and connect with the HR team for more advanced direction
Equipment
Set up and deliver new franchisee Proshop account
Coordinate equipment ordering process to prepare for class delivery
Advise on additional equipment needed based on identified goals/opportunities
Recommend and ensure proper apparel is ordered for marketing and coaching
Coach to provide info for business cards and any custom signage needed
Customer Service
Verify appropriate voice mail setup and business identification
Legal/Insurance
Advise and confirm liability and workman's compensation policies are secured
FDD registration and support
Systems Management
External and internal file management
Territory Analysis
Requirements
Bachelor's degree in business administration or a related field (preferred)
2 years experience in franchise management or operations
Strong organizational and project management skills
Excellent communication and interpersonal skills
Ability to work independently and collaboratively with cross-functional teams
Proficient in using various software applications, including accounting software, email marketing systems, and file management systems
Knowledge of legal and compliance requirements related to franchising
Familiarity with marketing strategies and tools
Attention to detail and ability to multitask in a fast-paced environment
Salesforce, GBBIS, Excel skills preferred but not required
Benefits
Health, Dental, and Vision available after the first 90 days of employment
PTO: First through fourth full year of employment: will accrue 8 hours of PTO semi-monthly, up to a maximum accrual of 192 hours (24 days).
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