Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

A bit about the job

We're looking for a Creative Operations Manager to join our team in London. You'll be working with our newly formed Business Marketing squad and will oversee the planning, execution, and successful delivery of a range of marketing content and collateral. The ideal candidate will be highly ambitious, self-starting with excellent account and project management skills. 

This is a UK-based role, but you will play a role in helping the squad figure out the optimum solution for scaling content across other priority markets for our Business product – in the USA and APAC in particular. You’ll get to shape a new department and will have the freedom to develop the best ways of working for this squad, and will be encouraged to grow and take on more responsibilities.

You’ll have the opportunity to work in a truly dynamic and cross-functional marketing squad dedicated to the growth of Wise for Business. You’ll work closely with designers, copywriters, videographers and content marketers. 

What you’ll be doing

• Act as the day-to-day point of contact for key internal stakeholders - building rapport, trust and collaborative working relationships

• Understand the Business Marketing squad’s objectives and put together processes and workflows to help them achieve their goals

• Develop and execute comprehensive project plans, including defining project scope, objectives, deliverables, and timelines for a broad range of work (eg Paid social ads, paid display banners, white papers, video content) 

• Work closely with the Marketing Manager to define a pipeline of work and prioritise briefs accordingly 

• Keep projects running smoothly and on budget - making sure everyone is on the same page and identifying any potential blockers for delivery

• Forecast the team’s capacity, identifying issues or the need for additional resource

• Help the team collaborate by creating communication channels, as well as setting up kick-offs and check-ins to make sure we stay on track 

• Living and breathing what competitors are doing in the space – and bringing a point-of-view on what Wise should be doing to cut through and deliver best-in-class content 

• Along with the channel managers, owning the overall performance of the creative – ensuring it’s on brief and hitting team KPIs

You’ll love this role if you…

• Are someone who likes working in a fast-paced environment with lots of autonomy to make things happen

• Thrive in a collaborative, cross-functional team structure 

• Enjoy being an expert in your specialist area and inspiring others 

What’s in it for you?

• Development: You’ll get to shape a new department (with lots of help and support!) You’ll have the freedom to develop the best ways of working for this squad, and will be encouraged to grow and take on more responsibilities.

• Varied work: You’ll get the opportunity to work on lots of different types of marketing material – from social and video content, white papers, events, crm and landing pages. The work will be varied and will grow as the team does

• Have real impact: You’ll join our exciting mission to make money without borders the new normal. Be part of the specific team who are powering businesses to help Wise have more reach than ever.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Qualifications

About you:

• You have experience either in-house or agency-side in Account Management or Project Management

• You are an expert when it comes to setting up new processes – you’ll be working with a new squad so there’s loads of opportunity to shape workflows to what works best

• You’re a master when it comes to organisation, planning and ensuring timely delivery of work

• You’re able to quickly build rapport, trust and collaborative relationships: you’ll be expected to get close to the Business squad stakeholders and completely understand their objectives

• You're passionate about good creative and have a strong knowledge of creative, design and video production

• You’ll have excellent communication skills with the ability to ensure stakeholder satisfaction and communication is maintained throughout a project

• Ideally you’ll have experience working across multiple marketing touch points – B2B experience would be a plus. 

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We’re proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and make sure we leave no-one behind on our journey to mission-zero.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.