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RIVERWAY CLINIC JOB DESCRIPTION

JOB TITLE: Clinic Secretary/Administrative Assistant

DEPARTMENT: Administration

REPORTS TO: Clinic Manager

DIRECTION OF OTHERS: None

SUMMARY OF RESPONSIBILITIES:

Responsible for providing confidential support to the Clinic and Administrative Services in accordance with departmental standards. This position develops and maintains relationships with business associates and vendors. Independently applies analytical and problem-solving skills to resolve business issues. Additionally, this position assists with budget management, special projects, inventory, maintenance of files and other responsibilities to ensure efficient operation of the department.

POSITION RESPONSIBILITIES:

Performs a variety of administrative and clinical tasks to support the department and site functions. This includes copying, maintaining accurate files and records, and arranging meetings and events.

Daily balancing of POS payments

Accounts payable and other income invoice coding, authorization, and follow up

Maintaining of on line policies and procedures

Regional meeting schedule maintenance

Coordinates requests for depositions

Investigates, resolves and coordinates building needs and issues

Processes death certificates through MDH

Maintains office equipment and supplies

Responsible for financial report review for error detection, reporting problem and helps investigate problems or concerns to work toward resolution

Assists in the annual budget process and year end close

Creates monthly clinic overview reports.

Works collaboratively with Physician Services to ensure provider credentials, enrollment and licensure are up to date

Manages ordering of office supplies, linens, pagers etc.

Responsible for a variety of administrative projects requiring independent judgment and action

Supports Clinic Supervisors, Human Resources and payroll

Establishes and maintains excellent working relationships with vendors

Establishes and maintains excellent working relationships with staff and leadership within Riverway Clinics and the RiverWest Region

Maintains confidentiality of sensitive information

Performs other duties and responsibilities as assigned

TYPICAL PHYSICAL DEMANDS:

Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects. Requires manual dexterity and eye-hand coordination. Requires sitting for extensive periods of time. Corrected hearing and vision to normal range.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TYPICAL WORKING CONDITIONS:

May have exposure to patients and staff with communicable diseases and other conditions common to a clinic environment.

The work environment characteristics here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MACHINES, TOOLS, EQUIPMENT AND WORK AIDS:

Computers, telephones, copiers, fax machines.

QUALIFICATIONS:

High School diploma or GED required

2+ years of medical or administrative secretarial experience

Working knowledge of accounting principles and practices

Strong computer competencies with Microsoft Word, Excel, Powerpoint and Visio

SKILLS AND ABILITIES:

Organizes effectively

Strong oral and written communication skills

Ability to operate various office equipment

Establishes priorities.

Ability to work independently and problem solve with minimal supervision.

Attends to detail

Ability to deal with highly confidential information

Ability to work under pressure and meet tight deadlines

Works productively as a team player

Adapts positively to changes in the work environment.

This description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Posted 04/25/2024