Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.
Job Description
Position Summary
The Operations Director is an integral role within the Zenith team, responsible for monitoring and building internal operational processes throughout the account. The Operations Director will also be responsible for monitoring and enhancing a new reporting tool used heavily throughout the account. Data integrity is of upmost importance for the success of this new tool and client relations so a keen eye for detail and forward thinking are the key attributes required for this role.
Specific Responsibilities
Work alongside the planning, investment, operations, finance, and reconciliation teams to execute the end-to-end financial management process inclusive of budget authorization, client billing, supplier invoice reconciliation and payment, and compliance with internal/external audit requirements.
Partner with Finance and Procurement teams to deliver financial reporting and tracking (e.g. monthly analysis of planned vs. actual spend, delivery reporting, etc.)
Manage the tools, systems, and process that enable sound financial operations including planning/investment team support/training
Must have a firm grasp of the end-to-end planning/buying process and how the various agency and client functions work together within that process.
Build strong relationships with internal stakeholders and groups, facilitating synergy between the planning and activation functions that manage day-to-day client business
Build and develop relationships with client business directors and brand teams, ensuring that client and overall data proposition is relevant and aligns with strategy direction
Qualifications
Required Skills
The candidate must have 5+ years of experience consulting with clients on making strategic investment decisions to improve business results
Responsible for media forecasting both internally and externally
Proficiency in Microsoft Excel required
Proficiency in Prisma, OX, and MediaTools strongly preferred
Senior resource must have strong functional understanding of contemporary marketing analytics, advertising technology and research techniques, as well as an innovative vision on how the practice should evolve to keep pace with the ever changing marketing environment
Strong client management/consultative experience both presenting and resolving issues.
Extensive experience leading and managing marketing technology projects from ideation through installation
Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights
Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience
Strong understanding and experience with digital media buying, KPI development and technology practices during campaign planning and execution
Demonstrated experience with programmatic audience buying concepts and execution
Must have demonstrable quantitative skills and the ability to roll up sleeves and dig into the numbers when necessary
Must have powerful leadership qualities, as will be required to lead external and internal resources into new marketing effectiveness territories
Candidate must have a strong attention to detail, and be able to quality check their teams’ work to ensure that data anomalies/mistakes are caught prior to delivery of the analysis to the client teams
Candidate must have strong management capabilities, both operationally (as well as strategically) to ensure that guidance is given to all teams on how to enhance the product as the account matures)
Candidate must be outgoing and able to integrate with a fast-paced Planning and Activation teams
Must be able to cultivate excellent relationships with technology and research partners
Ability to meet deadlines in a fast-paced environment
Hands on, problem solving abilities – “can do” approach (someone who is a thinker and a doer)
Additional Information
Compensation Range: $115,500 - $150,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/14/2024.
All your information will be kept confidential according to EEO guidelines.
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