Company Description

Company Description:

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career! 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.  

Job Description

SUMMARY

The Assistant Manager, Audio/Video Creative Development – is responsible for overseeing the onsite design implementation, installation, and operation of audio/video systems of assigned Entertainment projects of various scale, to include marquee events, park theatrical entertainment, press events, and special projects, while also handling inventory and logistics of Entertainment audio/video assets.   

JOB DUTIES

• Work closely with the AV management team, in addition to the vendors and other partners to ensure proper implementation, maintenance, and operation of AV designs, equipment, and elements on assigned projects.
• Attends project meetings as required, facilitating the exchange of information between all stakeholders.
• Working with AV team and project management, presents needs and solutions for design changes and challenges in order to maintain the creative vision and design intent.
• Supports the creation and accuracy of AV project drawings.
• Assists with the development of system design based on project specifications and needs.
• Acts as a conduit of information between project teams and AV Management on assigned projects.
• Assist with the management of AV vendors throughout the duration of assigned projects.
• Maintains documents and system files to ensure proper archiving of all AV systems.
• Responsible for inputting, maintaining, and tracking inventory of all Entertainment Creative Development AV equipment.
•  Submit and track all needed logistic requests for AV equipment.
• Continually performs quality checks for ongoing creative and aesthetic maintenance of elements, including reading of daily show reports and other documentation as appropriate.
• Responsible for execution of all needed AV equipment repairs and upkeep.
• Assist AV Management with task leadership of Entertainment Technical Services Department on assigned projects. 
• Interact with Entertainment Operations for scheduling of support personnel as needed.

Qualifications

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree in Theatrical Production or minimum 5 years in a related field, with emphasis in audio/video system design and/or implementation.
• Extensive theme park experience in technical audio/video production for live theatrical entertainment.
• Strong working knowledge of various software programs including but not limited to: Q-SYS, QLab, Reaper, Mainstage, ProTools, Dante, and IT Networking protocols.
• Strong working knowledge of various hardware systems including but not limited to: Yamaha, Allen & Heath, and QSC digital audio consoles, Alcorm McBride,  Geffen, Blackmagic, Brightsign, and Gilderfluke.
• Expert ability troubleshooting complex systems.

• Solid background managing projects from concept to completion.
• Solid understanding of production of live entertainment in a theme park environment.
• Solid understanding of QSC systems and Q-SYS programming.
• Ability to work on multiple projects concurrently, with ability to multi-task and delegate as required.
• Strong communication skills and the ability to interact with various levels of management.
• Ability to handle ambiguity and constant change in fast-paced environments with accelerated production schedules.
• Strong passion to drive high quality results for the end product as well as the processes.
• Thorough knowledge of MS Excel, Word, and PowerPoint.
• Must be willing to work weekends, holidays, and nights as required.
• Must be a strong team player.

KEY COMPETENCIES

USH Entertainment Department is committed to promoting a collaborative, productive, and engaging workplace for all employees.  We require Designers to lead by example promoting a professional, inspiring, fun, and teamwork-oriented work culture.

General Knowledge and Skills Required: Assistant Manager, Audio/Video Creative Development shall have the ability to read, interpret and follow documents such as safety rules, operating and maintenance instructions and procedure manuals.  Be able to write reports, business correspondence and procedure manuals.  Will also be able to effectively communicate, present information, and answer questions in one-on-one and group settings. Have strong interpersonal, analytical and time management skills and demonstrates the ability to work independently under pressure; proactive thinker/self-starter.

Communicating and influencing: Assistant Managers are required to communicate effectively with people at all levels in the organization, including providing specific, timely feedback to managers and others to work together more effectively.

Quality and partner focus: Continuously look for ways to refine and improve work processes to achieve better results. Follow through on commitments made to internal and external partners.

o Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

QUALIFICATIONS & KEY COMPETENCIES

Maximizing resources: Work collaboratively with all employees in the organization and support others when requested. Seek expertise, advice, and perspectives from a variety of sources both within and outside the organization to ensure a high work standard and an engaging culture for employees. Maintain a productive balance between the concern for people and concern for work results.

Project Management:  Develop plans for accomplishing objectives, monitoring status, and providing regular status updates.  Provide relevant information to others in a timely manner and follow through with commitments made to others.  Recognize the broader implications of a project; doing all that should be done, not just as directed.

Learning and adapting:  Remain productive during periods of ambiguity, uncertainty and change.

Demonstrate a willingness to take on new challenges, responsibilities, and assignments.  Proactively utilize slower periods to improve work and or work environment; equipment maintenance, archiving, general organization, etc.

Leadership:  Set a positive, productive and communicative tone as a leader in the department.  Partner with the leadership team when representing policies and procedures, remaining positive with employees, and voicing concerns directly to senior leadership.  Consistently exhibit an “open door” demeanor which fosters approachability, professionalism and openness.  Be available to all employees equally, treating all employees fairly.  Promote healthy, collaborative and positive tone/vibe in venues, areas and/or elements.

o Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $69,000- $75,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.