Company Description

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

Job Description

Embedded within our wider Talent and Culture Team, you will be the face and first impression our internal and external guests are greeted by every morning. 

Here is a snapshot of some of your responsibilities: 

• To attend to all our guests arriving at the Support Office and ensure they are greeted and looked after. 
• Maintaining levels of stationary, teas, coffees and all other kitchen supplies
• Supporting the Talent and Culture Team and Health and Safety Manager for any office related matters
• Distribution and franking of all mail
• Invoices/ Purchase orders
• Being the main point of contact for any Support Office queries and ensuring all key messages/ notes are delivered to respective team members promptly.
• To ensure that high standards of presentation are maintained in every area of the Head Office at all times
• To manage and report all emergencies and complaints
• Generally assisting with any ad hoc areas
• Oversee the meeting rooms and ensure all are ready for the day
• Liaise with the building Facilities department regarding any problems with the office facilities, e.g. air conditioning, lighting, lost packages etc.

Qualifications

• Polite and friendly with exceptional verbal and written communication skills
• Guest orientated and service minded
• Highly organised, pragmatic and efficient 
• Proficient in using the full Microsoft Office package,  in particular word and excel

Additional Information

To acknowledge your hard work, loyalty and commitment to us, we offer an extensive benefits package; competitive salary, bonus, season ticket loans, subsidised gym membership, private medical healthcare, pension, and of course complimentary hotel stays (to name a few). 

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

your information will be kept confidential according to EEO guidelines.