Company Description

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

Job Description

We are super excited to bring to you the position of Regional Revenue Manager within our Revenue Team based at our London Support Office so if you’re looking for your next challenge, this could be the opportunity for you!

Here is a snapshot at some of the responsibilities you will hold:

• Revenue Management Strategies: Responsible for the implementation of the overall revenue management strategies within the region. Being an subject matter expert to the team and making sure that the current global corporate strategy is being implemented by the team while overviewing its processes and success.
• Management: He/she will manage and discipline his/her team professionally, aligning the efforts to deliver the service according to the contracted service agreements with a strong focus on customer satisfaction. He/she is a mentor and a motivator to their team while coordinating and controlling the activities in the field of revenue management. Making sure the MHRM are creating hotel individual strategies with the goal of boosting revenue streams and maximizing KPI results. Trough regular performance reviews he/she ensures the professional quality level required to achieve the objectives. 
• Forecast: Responsible for initiating short- and long-term revenue forecasts identifying areas of opportunity and strategies to improve revenue and overall profitability.
• Training: Ensures that revenue management systems and tools are properly implemented and maintained. Support personnel development through trainings and courses for employees to ensure the professional quality level required to achieve the objectives.
• Recruitment: The regional revenue manager supports the country director of revenue management with the recruitment of new revenue management experts for the RM on demand team.
• Communication: Is in charge to be the contact between the country director of revenue management, other members of the commercial development team and the local teams. Coordinates the communication and ensures that information is clearly understood and instructions are applied accordingly.
• Administration: Manage the  administrational tasks related to the team.

Qualifications

• Minimum undergraduate degree or equivalent work experience in tourism industry
• At least 3 years of experience in a full-time Senior RM position.
• Proactivity & persuasion
• Leadership 
• Flexibility & adaptation capacity
• Customer focus
• Strong communication skills
• Sense of relationship
• Team support and development
• Analysis / strategy 

Additional Information

To acknowledge your hard work, loyalty and commitment to us, we offer an extensive benefits package; competitive salary, bonus, season ticket loans, subsidised gym membership, private medical healthcare, pension, and of course complimentary hotel stays (to name a few). 

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

your information will be kept confidential according to EEO guidelines.