Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that rethink the established standards reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

As a Localisation Account/Project Manger you will be responsible for managing the language validation projects globally, together with the coordination and delivery across a range of divisions for a global account. You will be working collaboratively with your account management, planning, & production team colleagues, and our pool of freelance writers and suppliers. You'll own – and be accountable for – each project from the point of project setup, driving it through to successful execution, ensuring that we produce the highest quality.

Reporting to Language Services Director/s on all Language Services process activity as required, and Account Director as applicable.

Your primary responsibilities will include:

• Oversee daily language validation projects, serving as primary contact between suppliers, our teams and end client
• Analyse client information and full validation briefs, schedules and defining the best language QA and / or localisation approach
• Accountable for project status, ensuring linguistic quality and service always meet expectations
• Identifying new strategies, approaches & workflows for your accounts for continued improvement.
• Adopting and implementing best practices and processes to streamline management and all associated admin consistently with other regional Language Services Team processes
• Attending internal team meetings to discuss and agree processes and unified, centralised ways of working
• Attending client meetings as necessary to discuss projects briefs, requirements, deadlines and budgets
• Putting together detailed and tailored linguistic briefs, for linguists and writers and always ensuring deliverables are in line with original client brief

Qualifications

• Qualifications - BA or MA in Translation, Localisation or similar language qualification or experience
• 2-4 years of proven experience in a transcreation / Translation project / account management role
• Experience with Project Management tools
• A thorough understanding and genuine enthusiasm for marketing transcreation and translation
• Client-centric - You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
• Team Collaboration - You'll be great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
• Adaptability - You're good at adapting strategies and plans to navigate unforeseen circumstances.
• Problem Solving - When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

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