Responsible to:

Head of Radiology & Finance Controller

Main Purpose of Job

To provide an efficient and high-quality secretarial service to the breast clinic and our clients. The primary working relationships will be within the breast clinic, and the Head office.

Duties and Responsibilities

New Role secretarial and finance support: 37.5H/Week

27.5 Hours at The Harley Street Breast Clinic

• Full secretarial support to the clinic for all breast surgeons
• Typing letters, amending and sending out, taking out of hours call/messages from consultants.     
• Formatting patient reports for checking and then sending out.   
• All other ad hoc queries/texts from consultants
• Creating and preparing clinic lists for the clinics throughout the week.  Liaising with Radiologists re timings for clinics. Sending them reminders
• Taking payments when patients are self-paying, making sure the cash spreadsheet is correct.
• Speaking to patients on the phone/people facing in the clinic.
• Ad hoc duties to help the clinic run smoothly and effectively.
• Booking via new systems Medioffice/RIS and PACs
• IEP: requesting images, sending images out to patients and hospitals
• Helping in the clinic – chaperone of patients when required
• Coffee machine maintenance / House keeping
• Covering staff leave when required

10Hours Finance

• Raising patient/insurance invoices

• Uploading Insurance invoices to portals

• Patient part payment letters

Requirements

• Microsoft Office (inclusive of Word, excel, and Outlook)
• Experience of computer systems and audio typing

Skills/Knowledge/Aptitude/Motivation

• Team player, interpersonal skills
• Great communication skills(written and oral)

• Ability to manage own time and tasks.
• Ability to learn and implement procedures successfully and timely.
• Ability to work well with, and relate to others.
• Understanding of company health and safety and confidentiality policies
• Excellent telephone manner.
• Ability to work under pressure and deadlines
• Professionalism at all times
• Flexibility, well-organised, attentive and capable
• Organisation of work, goal-setting, team working.
• Good use of initiative and observant,

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