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Service Product Line Management IV - (E4) at Applied Materials
Santa Clara, United States


Job Descrption

Our Team:

  • Common Solutions Service Business Unit (CSG SBU) is focused on service value creation, development of new service products and capabilities to be implemented across multiple equipment platforms. We lead key initiatives to achieve service business goals and leverage core competencies in product marketing, program management, semiconductor equipment and field service. 

The opportunity and what you’ll do:

  • CSG SBU is seeking a team player who is passionate about driving technical programs in a cross-functional environment, influencing new product designs, and contributing to development of innovative service products.

Key Responsibilities:

  • Accountable for driving service readiness throughout the Product Life Cycle of Wafer Fab Equipment
    • Drive Service Product Roadmap releases through program management process (training, documentation, spares readiness, part repair, etc).
    • Lead Design for Installation and Design for Service programs.
    • Drive/ influence tool design and service tooling to create and capture value.
    • Drive CIP (Continuous Improvement Programs) and product roadmaps to ensure high value delivery for service.
    • Support IP Strategy and Design for Protection & Residual Value assessments.
    • Responsible for creation/maintenance of Cost-of-Service Model during product life cycle.

  • Develop new service product to meet technology inflection requirements
    • Drive automation technology development to create differentiation and value of service products.
    • Model, quantify service value. Drive value capture programs in cross-departmental collaboration.
    • Lead initiatives to enhance equipment installability and serviceability as product differentiators.
    • Drive digital tool (Sensor and Data) development for service solutions to create Preventative & Corrective Maintenance value.
    • Drive repair/refurbishment solution development.
    • Capture Best Known Method (BKMs) to drive value services.
    • Incorporate strategic initiatives and products into Service Product portfolio.

  • Responsible for customer engagement
    • Coordinate with internal stakeholders to support strategic field requirements.
    • Drive key initiatives and meet customer requirements to enable Wafer Fab Equipment and Services

  • Facilitate intercompany communication to align on product service strategies.

Skills & Qualifications:

  • Requires experience in semiconductor equipment and services.
  • Experience using product life cycle processes.
  • Knowledge of Semiconductor Equipment Field Service or Manufacturing.
  • Experience leading functional teams or projects with moderate resource requirements, risk, and/or complexity.
  • Strong analytical skills using software tools and presentation skills are a must.
  • Proven track of record of successful completion of complex programs, product releases.
  • Communication of difficult concepts and negotiation with others to adopt different perspectives.
  • Works independently, with guidance in only complex situations.
  • May lead functional team or projects.

Functional Knowledge:

  • Ideal candidate has run fab projects from start to finish, in areas such as installations, process improvement, metrics definition/ tracking, program management, etc.
  • Interprets business issues and recommends best practices; takes a broad perspective to identify solutions.

Required Education and/or Certifications:

  • Bachelor’s Degree in an Engineering discipline

Years of Experience:

  • 5-8 years of hands-on experience, specifically working with semiconductor process equipment

Additional Information:

Travel %: 10%

Relocation Eligible (Y/N): Y – domestic relocation assistance available

Location: SCLA CA or Austin TX

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$120,000.00 - $165,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 


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