Job Description
About the Position
We have an amazing opportunity available for a passionate and experienced Senior Account Manager for Amazon to make a difference at Kraft Heinz. The Amazon position lies within the UK eCommerce team.
You’ll be working in a high performing team, alongside peers always trying to reach the next level. You are passionate about building brands in the digital world, you know how to win the online shopper and growth the business with online customers and specifically with Amazon.
You’ll be reporting into Jean-Philippe Nier, ecommerce director Northern Europe. Get ready for a lot of exposure to internal and external stakeholders. Growing our business in partnership with Amazon will be your main responsibility and you will also manage an account executives supporting the entire ecommerce team
In brief, you will be responsible for;
- Managing the Amazon account (70% of your time)
- You will accelerate our existing business with Amazon to drive profitable and sustainable growth and building a strong partnership
- You will strategically select the right range for each Amazon channel, ensuring that we have the right SKU mix for each channel
- You will build a long-term strategy to drive our business using data and insights and drive more visibility for our products
- You will work closely with our media agency
- You will partner with our Global ecommerce team to share best practices and build into the zone strategy for Amazon
- You will support the development your direct report
Qualifications
Hard Skills
- You are or you have been working with Amazon in the past
- You possess strong customer relationship management skills
- You excel in managing complexity across multiple departmental functions and channels
- You have amazing analytical skills and ability to turn data into actions
- You are commercially and financially astute
- You possess the ability to make commercial decisions based on judgement, often under significant time pressure
- You have a strong creative thinking, and the ability to test and learn fast
- You’ve completed a Bachelor’s/Master’s degree
Professional Attributes
Communication Skills
- At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.
- Commercial Sense
- You don’t only want to win; you hate to lose. You’re always seeking for opportunities to expand your business and create more savings, while over delivering your targets.
- Result driven
- You don’t only focus on your own results, but always do what’s best for the company.
- Empathy – listening to the customer
- You’re known for your empathy. You listen more and talk less, and therefore truly understand your customer. With that mindset you create commercial chances to optimize the customer experience.
- High pressure
- You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.
What we offer you
- An ambitious employer; we only want to the best for you;
- A fast career track like only few other companies can match;
- A competitive salary and excellent bonus structure (above market);
- Permanent contract; for we believe in doing big bets on people;
- Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action!
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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