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Humana: A Fortune 100 Healthcare CompanyHumana is a publicly traded, Fortune 100 health benefits company with a long history of successful innovation and reinvention. It has transformed itself from the largest US nursing home company in the 60’s, to the largest US hospital corporation in the 80’s, to a leading health benefits company beginning in the 90’s. Today, Humana is a leader in consumer-focused health solutions and is one of the largest health benefits organizations in the country.
Consumer Segment Team
Identifying and delivering new avenues of growth is a critical company priority. The Consumer Segment team is an entrepreneurial, multi-functional team within Humana’s Business Growth organization. The team is focused on driving industry leading membership growth, retention, and health outcomes by identifying new consumer insights, developing growth strategies, and activating them across the enterprise to serve the unique needs of prioritized segments. These include established segments such as Dual Eligibles, Veterans, Multi-Cultural populations, and newly identified segments.
Job Description
Humana is seeking a Product Strategy Lead with meaningful strategy and product development experience to lead customer segment growth strategies. Leveraging consumer insights and data, you’ll support the creation and delivery of multiple high impact strategic initiatives with Humana products and services to optimize membership growth, experience, and outcomes. You’ll work with cross-functional partners across product, marketing, sales, member experience and clinical to drive the evolution of data driven insights and our segment value proposition. Throughout the annual business cycle, you will champion the needs of your customer segment and convey new strategies and progress to senior leaders across the enterprise. Tactically, you will partner with the Director of Strategy Advancement to set segment specific OKRs and then drive progress with a cross-functional team.
Key Responsibilities Include:
Leading development on a customer segment strategy spanning product, marketing, sales, experience and clinical
Setting measurable OKRs for the customer segment team and supporting cross-functional partners
Shaping high quality analyses and deliverables that clearly frame objectives, issues/challenges, and articulate compelling, insightful findings, conclusions, and recommendations
Developing a hypothesis to be validated or refined through targeted research and analysis; overseeing industry, competitor, and financial analyses to support segment strategies
Conducting interviews, working sessions, and report-outs with leaders across the company and preparing executive presentations
Managing a portfolio of strategy projects and pilots designed to improve consumer health outcomes
Working collaboratively with fellow team members and leaders across the company
Use your skills to make an impact
Required Qualifications
Bachelor’s Degree
At least 5 years of product experience in strategy and implementation
Experience in data analytics; possess a strong data-driven approach and think creatively to best distinguish and grow membership
Experience driving initiatives to identify key audience growth opportunities
Ability to build and share presentations that communicate performance and recommendations to stakeholders
Strong project management skills to meet with cross-channel partners and advise on opportunities
Proficient with Microsoft Office Products (Word, Excel, and PowerPoint)
Preferred Qualifications
MBA or other relevant Master's level degree
Management consulting background
Experience with Medicare Advantage
Additional Information
Flexibility with remote work location
Work-At-Home Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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