Come and work with us as a Delegated Authority Manager here at Markel
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.
Join us and play your part in something special!
The opportunity:
We have an exciting opportunity for a Delegated Authority Manager to join the Markel team in London. The Governance & Delegated team at Markel International are responsible for the 1st controls of our International Delegated Authority in respect of underwriting across all divisions and delegated claims covering our Wholesale, State National Global, Global Re and Global Specialty Divisions. In addition we provide assurance from a Product and Underwriting Governance perspective for Wholesale and State National Global divisions.
What you’ll be doing:
Oversight and day to day responsibility for ensuring that due diligence reviews of Cover holders and Delegated Claims Administrators are undertaken whilst complying with all internal policies/standards, procedures and regulatory requirements
Line management responsibility for the delegated underwriting and claims due diligence process and controls
Ensuring the quarterly Delegated Authority business monitoring tracker (incorporating both Underwriting and Delegated Claims Administrators) is kept up to date and completed effectively by the team
Ownership of the post-bind activity process by ensuring that these are undertaken efficiently, effectively and timely by the team
1st line due diligence management and oversight of the Service Company Arrangements globally in line with the agreed procedures and standards
Provide insight and support to the cover holder audit team to ensure full cycle reviews of delegated authority (both underwriting and claims) business is effective
Foster close relationships with the Wholesale Governance/OCUO/claims and underwriting teams to ensure that all regulatory requirements for Delegated business are adhered to and evidenced
Ensure the team works closely with the Delegated Operations team (for cover holder Borderaux) and Claims team (for Delegated claims bordereaux) to ensure that it is of good quality, meets standards and is received regularly
Ensure the team provides information for the Delegated groups/committees or other groups as needed
Oversee the Delegated Claims Performance calls and associated Enhanced MI process to ensure our Delegated Claims Administrators meet both internal and external standards
Actively participate in the Delegated Oversight Group(s) in area of responsibility in International (covering both Delegated Underwriting and Claims) and attend the Delegated Oversight Committee when required by the Head of department
Oversight of line slip, consortium and master policy arrangement process if requested by Head of department or Senior Management
Work across all International divisions to ensure that a unified approach to due diligence is taken for Cover holders
Form close and meaningful relationships with both underwriting and claims teams to ensure high quality support and interaction both internally and externally
Oversight of claims loss funds whilst working closely and collaboratively with Claims Operations and the wider claims team
Deputise for the Head of Governance & Delegated in area of responsibility as required
Our must haves:
Previous experience of working in Delegated Authority Management is essential.
Experience of both International and UK consumer delegated authority business is required, with particular focus on UK binding authorities given recent regulatory changes in the UK Consumer Duty space
Previous management experience is required
Robust understanding of Lloyd’s and delegated authority requirements
Good and effective communicator – open, honest, and respectful
High level of accuracy and attention to detail
Willingness to take responsibility and accountability in a collaborative manner,
Ability to deliver work on time to a set deadlines
Good understanding of Microsoft Office, Word and Excel
Effective stakeholder management skills
Who we are:
Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further
What’s in it for you:
A great starting salary plus annual bonus & strong benefits package…
25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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