CMA CGM | ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
JOB PURPOSE
• Grow Break Bulk & OOG and BB volumes exported from UK to worldwide destinations.
• Take ownership of a defined portfolio of customers in this sector, whilst pursuing new business opportiunities to grown and develop our business in this specialised area.
• Work closely with wider Sales team(s) including Head Office, to ensure our pricing and offering remains competitive across all trades.
• Take the lead with operational teams to ensure service delivery in line with customer requirements.
MAIN RESPONSIBILITIES | WHAT WILL YOU BE DOING?
• To grow CMA CGM export volumes in the BB / OOG sector with focus on a defined list of customers.
• To provide tangible benefits (growth of profitable business) to the agency and line through close relationship building with multi levels of customer.
• Produce monthly report highlighting progress and challenges in the BB /OOG market across all trades.
• Lead and shape freight rate negotiations with HO pricing teams to ensure competitive pricing in line with market expectations.
• To implement and take ownership of a Standard Operating Procedure for BB / OOG bookings.
• To produce and distribute equipment availability data to key customers to encourage use of special equipment. To drive a culture of dynamic equipment management.
• Analyse statistics and notify trends on lift/cargo mix/revenue to local management and HO where appropriate
• Regular (target of six) quality face to face sales calls / meetings per week, with a focus on new business development and retaining existing business
• Organise and develop target account strategy, to identify and pursue new business opportunities
• To maintain a complete knowledge of the services and facilities offered by CMA CGM, ensuring offerings to new and existing cusotmers are attractive relevant and meet their requirements.
• Weekly de-brief with Inside Sales Team providing market feedback and direct customer requirements
• Prepare and present customer and budget performance to the quarterly review meetings.
• All major customers to be maintained with global potential and identified trade lane volumes.
• Active promotion of CMA CGM E Commerce capabilities
• Active understanding of seasonality trends, arranging customer visits accordingly
• Put forward rate proposals to Head Office, based on market conditions and insight.
• Keep all sales and customer service teams (internal and external) up to date with relevant information
• Maintain presence by participating in local professional industry functions
• Develop and solicit accurate market intelligence and convey to management and Head Office
• To handle urgent customer requirements on the day of event – co-ordinating with Liverpool, Head Office and International CMA CGM Agencies
• Highlight where actuals are not meeting budget to the General Manager and relevant Trade Teams, making recommendations for improvement
• Suggestions for developing accurate market intelligence and analysis
WHAT DO WE NEED FROM YOU | KNOWLEDGE, SKILLS & EXPERIENCE
• Excellent knowledge of UK Break Bulk and Out of Gauge sector to support growth of the CMA CGM UK Break Bulk and Out of Gauge volumes
• Extensive experience within a Sales-focused environment within the Shipping Industry, with a focus on both new business development and account management
• Excellent interpersonal and presentation skills
• Excellent organisational and communication skills, with the ability to communicat effetively with a wide range of stakeholders at all levels, both internally and externally
• Confidence in dealing with different types of customers and stakeholders.
• Ability to work independently without direct supervision
• Strong negotiation sills
• Excellent knowledge and track record working in the Breakbulk and Out of Gauge sector
• Confident to meet and build customer relationships
• Flexible and repsonsive approach to changing priorities
• Flexibility to travel (this rols has national coverage).
WHAT'S IN IT FOR YOU?
Not only do we offer a competitive salary, we also offer a generous benefits package including:
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25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
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Discretionary annual bonus
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Enhanced pension scheme up to 15% total contribution
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Life assurance x4
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Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
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Private Healthcare (BUPA) + Healthcare cash plan
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Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
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Hybrid Working
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Cycle to work scheme/ Season ticket loans
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Enhanced policies including Maternity & Paternity
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Employee recognition awards
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Company car/allowance
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Considerable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
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Excellence
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Exemplarity
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Imagination
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Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
Join us and discover a world of opportunities!
Please note that when you click “Apply”, you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application.
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