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Technical Issue Resolution Process Manager
Aztec West, Bristol - with flexibility of working from home, minimum 3 days a week in the office.
Are you an experienced engineer or project manager? Do you understand the requirements of UK laws, regulations, nuclear industry, and best practices? Are you looking to develop your expertise and build experience in the exciting and challenging environment of new nuclear build?
If so, join us as an Technical Issue Resolution Process Manager and you’ll join one of the most exciting and ambitious projects within EDF, as we continue to lead the rebirth of nuclear in the UK.
The Opportunity...
At Hinkley Point C (HPC) we are building two new nuclear reactors, the first in a new generation of nuclear power stations in the UK providing low carbon electricity for around six million homes.
EDF EPR Engineering UK (EPR-E) established in 2023, oversees the design (basic design) and the realisation (studies, procurement, erection, testing and commissioning) of nuclear islands for new projects.
EPR-E is responsible for delivering the design for a number of NI buildings, systems and equipment contracts for the Hinkley Point C EPR Project through an integrated team, support to HPC construction and commissioning activities, and preparing design replication feasibility and engineering activities for the Sizewell C Project. Therefore, a Technical Directorate is being created, responsible for the engineering disciplines and technical expertise required to deliver the different engineering projects through integrated teams in EPR-E.
As an Open Points/ Technical Issue Resolution Process Manager, you will be responsible for the Open Points process and associated tools and your implementation within the project.
Pay, benefits and culture…
Alongside a salary from £55,000 to £65,000, we offer a competitive benefits package, including a company pension scheme, a wide range of flexible benefits to suit your lifestyle, and the opportunity to earn bonus.
At EDF, everyone’s welcome. We strive to create an inclusive and diverse environment where everyone has a voice and where you feel confident being yourself. We’re committed to equality, diversity and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.
We’re a disability confident employer and we’ll do all we can to help with your application, making adjustments as you need.
We’ll value the difference you bring and offer opportunities for you to thrive and succeed.
What you’ll be doing…
- Managing OP, applying the project instruction and updating of the INS-UKEPR-359
- Managing the OPM IT tool for Open Points.
- Identifying project critical Open Points and escalating to the right management level.
- Supporting engineering entities in all phases of Open Points resolution.
- Chairing the weekly L2 OP coordination.
- Facilitatingf "Clarification Meetings" between technical entities.
- Developing and managing key performance indicators (KPIs) of the process.
- Reporting to the Technical Management of the HPC Project governance.
- Participating in the continuous improvement of the OP process.
- Enhancing monitoring of L1 Open Points.
- Managing OP stakeholders (coordinators) and organising workshops.
- Operational management of the OPM administrator
Who you are…
Your background may include some of the following:
- Engineering Degree or equivalent in a relevant subject.
- At least 5 years’ experience in engineering / leadership / project management.
- Knowledge of Nuclear New Build, EPR or PWR and engineering processes.
- Project and delivery management experience.
- Understanding of requirements and expectations of UK laws, regulations, nuclear industry and best practices.
- Excellent communication, organisational and people engagement skills.
Join us and together we can help Britain achieve Net Zero.
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
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