Position Title: Catering Operations Manager/Event Manager
Pay Grade: 13
Reports To: VP of Operations
Salary: $55,000 to $107,500
Other Forms of Compensation: Bonus Eligible/Event Pay
a vision for creating remarkable events
FOOD FIRST. INSPIRED BY INGREDIENTS. GREAT SERVICE.
Our Approach
Since 1986, Occasions Caterers is a full service catering firm located in Washington DC and had built its premier reputation for flawless execution of elegant events. The Occasions’ team works closely with our clients to design, customize and create remarkable events.
We have grown in size but maintain a boutique approach with a focus on custom menus, creative décor, expert planning and gracious service. We craft experiences through food, design and hospitality to reflect our clients unique style, taste and vision.
Come join our team of inspired professionals and be a part of the unmatched scope of knowledge, resources and relationships to produce events that exceed our clients expectation and delight in every way.
Job Summary
The Catering Operations Manager holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.
Key Responsibilities:
- Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
- Plans menus in consultation with the clients and chefs
- Negotiates individual vendor contracts
- Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
- Recruits, interviews, selects, and trains permanent and casual staff
- Organizes, leads and motivates the catering team
- Plans staff and event schedules
- Maintains and develops accurate financial and administrative records
- Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
- Assesses contract requirements and ensure satisfaction with the services delivered
- Performs final review and assessment of catering events to determine if they meet performance and quality standards
- Resolves customer concerns and ensures timely customer payment
Preferred Qualifications:
- Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
- Strong organization, time management and team motivation skills are essential for success in this role
- Flexibility with work hours to meet business needs
- Ability to work independently with little direct supervision
- Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
- Ability to respond effectively to continuously changing demands
- Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
- Effective use of discretion to problem solve in a fast-paced environment
- Excellent negotiating skills
- Ability to establish credibility with senior culinary professionals
- Human Resource experience including hiring, training, mentoring and development
- 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)
- The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Apply to Occasions Caterers today!
Occasions Caterers is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Req ID:1304254
Occasions
Gina Barbish
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