Req ID:446388
Location: Derby
Appointment Basis: Permanent
Salary: £65,000 + Benefits
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Your future role
The Alstom Services Engineering is expanding rapidly, and the teams are growing to concentrate on spares sales & other Material Solutions type business generation in the UK using their experience in Services to develop solutions, create opportunities for growth & convert those into orders. The Materials Systems Solutions Manager role involves To manage the customer relationship, in terms of maximising Order Intake, Revenue & Margin. This will include developing capture plans, putting together compelling service offerings, negotiating with customers & producing & managing formal documentation.
We'll look to you for:
- Being responsible for managing the relationship for designated customer accounts, as well as proactively seeking out new customers. This will include developing a thorough understanding of the customers’ future requirements, as well as their issues & frustrations that could lead to upsell opportunities. All aimed at maximising OI, Revenue & Margin.
- Maximising FCF by working with designated customers & Customer Support Assistants to minimize any overdue debt & inventory levels & helping to progress orders internally, as and when required.
- Meeting any governance requirements, including updating Salesforce, provision of forecasts, budget information etc
All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skills. Instead we’ve listed some that we think will help you succeed and grow in this role.
- Knowledge of the Services business.
- Knowledge of Sales and the ability tio maximise opportunities
- Works autonomously, be self-motivated
- Proactive identification of problems, create proposals and develop solutions
- Willingness to travel when required
- Flexibility as the new role adapts to meet the demand
- Must be customer focused and have the ability to provide good customer service
Things you enjoy
Join us on a lifelong transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
- Enjoy stability, challenges and a long term career free from boring daily routines
- Collaborate with transverse teams and helpful colleagues.
- Contribute to innovative projects. Steer your career in whatever direction you choose across functions and countries.
- Benefit from our investment in your development, through award-winning learning.
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, would love to hear from you!
What we offer
We offer a highly competitive starting salary plus 25 days annual leave with the opportunity to increase this to 30 days. Healthcare, life assurance, an excellent company contributed pension scheme, and a wide range of flexibility flexible benefits that you can tailor to suit your lifestyle.
Application Process
The talent team are reviewing applications on an ongoing basis and the role will close as soon as a suitable person has successfully passed the assessment process. To be considered please send in your application as early as possible
We value inquisitive, innovative and motivated people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. At Alstom we'll consider requests for flexible working for all roles unless operational requirements prevent otherwise. Many of our staff work flexibly including job sharing, compressed hours, flexible start and finish times. Please talk to us at interview about the flexibility you need.
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief.
As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification: if you require any reasonable adjustments, please let us know.
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