Company Description

United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:

• United Living Property Services revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods.
• United Living Infrastructure Services delivers resilient infrastructure that is fit for the future, ensuring the stability and functionality of essential systems.
• United Living New Homes provides much-needed build-to-rent and affordable housing solutions, addressing the housing challenges facing our communities.
• GBC connects people through fixed-line and mobile infrastructure, ensuring seamless communication and access to information. GBC plays a crucial role in enabling communities to thrive in today's digital age.

Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society.

Job Description

As part of the Business Improvement team, provide the United Living Property Services business with a robust service including:

• assistance to ULPS teams, through effective management of business systems and performance reporting.
• collaboration across ULPS teams ensuring key performance measures are monitored and reported to agreed parameters on all relevant projects.
• maintaining up to date knowledge with regulatory, political, economic and social challenges that are faced by our industry.
• recommend, implement and support the delivery of business improvements through agreed processes and the introduction of new systems and initiatives.
• manage & oversee other team members activities as necessary top ensure an effective Business Improvement service is implemented and maintained.

Specific Responsibilities:

• Responsibility for overseeing the successful delivery of specific projects or team activities.
• Make decisions on specific projects / activities to ensure successful completion.
• Develop and implement relevant programmes to ensure projects / activities are completed on time.
• Day to day supervision of other team members during the delivery of the specific project or team activity.
• Regular reporting to the Innovation & Decarbonisation on the performance of a specific project / activity.
• Assist the Innovation & Decarbonisation Director in the formulation of team strategies and new services.
• Develop effective delivery programmes to ensure successful completion of tasks. 
• Make recommendations and implement agreed changes to work practices.
• Provide technical advice and support to project teams on business systems and improvements.
• Provide advice and support to project teams on the identification of new opportunities to the ULPS business unit.
• Be able to utilise knowledge and experience to ensure solutions are given in a quick and efficient manner to ULPS and client personnel.
• Prepare proposals to outline business improvement solutions to agreed deadlines.
• Maintain a wide knowledge and understanding of the sector through courses, workshops and seminars.
• Engage with key supply chain partners to support the effective development and delivery of projects.
• Liaise with the Bid Team in the production of SQ and tender submissions.
• Attend internal and external project and company related meetings as appropriate.
• Where appropriate, attend external events and represent ULPS at customer facing exhibitions and conferences.
• Be adaptable to overcome a variety of queries / problems, escalating advanced queries to manager as necessary.
• Assist with the development of marketing collateral to ensure effective communication of the Business Improvement team services.
• Prepared to work in various geographical areas and attend other site locations across the UK.
• Ensure that all emails and telephone calls are dealt with appropriately, professionally and in a timely manner.
• To liaise with all staff, clients, consultants and residents in a professional manner, maintaining and developing professional relationships with the Client to help future business development.
• Conduct activities in line with ULPS Health & Safety procedures, to protect your safety and others around you.
• General day to day administrative duties.
• Any other reasonable management request

Qualifications

• Holds relevant experience and / or qualification(s) related to Business Systems, Business Improvement and / or Project Management
• Experience in the delivery of business change programmes
• Experience in managing Project Management teams
• Ability to liaise with external organisations working to strict deadlines.
• Be able to work within a fast-paced changing environment.
• Be an effective communicator and excellent at collaboration to achieve desired outcomes.
• Flexible, self-motivated, passionate and reliable.
• Experience of working the social housing sector.

Additional Information

If you are  seeking a dynamic and diverse work environment, we're offering:

• Competitive salary and benefits package
• Opportunities for career progression aligned with the company’s growth
• Immediate interview for qualified candidates

How to Apply:

If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!

As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Abcam Plc  

Sigma Software  

Marks & Spencer  

Arcadis  

National Highways  

Co-op  

PSI CRO  

H&M Group  

Goodnotes  

Decathlon UK