Company Description
United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.
United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:
Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients.
Infrastructure Services – Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK’s largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK’s decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets.
New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow.
Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK.
Job Description
Purpose
- To assist the HR Shared Services Manager in providing a comprehensive HR administration service.
- To act as a first point of contact for all customers to the HR Team.
- To provide an effective HR administration service relating to the employment lifecycle.
- To coordinate HR recruitment systems including DBS.
- To ensure accurate HR records on all employees.
Specific Responsibilities
Onboarding and Induction
- Handle the onboarding process from start to finish, with completing contracts, and obtaining references.
- Ensure that the HR service undertakes all necessary employment checks including DBS checks and right to work, qualifications and medical checks.
- Coordinate the delivery of the Company induction training programme for new starters and update presentation where applicable.
- Handle the probation process ensuring Managers know when the review meetings need to take place.
Payroll
- Ensure that all payroll instructions are prepared and logged in time for the monthly payroll run, via payroll notifications and/or Schedule of Changes Spreadsheet, this includes, contractual variations, new starters, leavers, contractual benefits, and employee benefits.
- Provide sickness report that confirms paid and unpaid sickness for the monthly payroll run.
HR Database and Reporting
- Ensure that iTrent accurately reflects current staff conditions and details. This includes inputting starters and leavers, contractual amendments, change of details, annual leave and recording of absences and other leave.
- Provide appropriate reports from iTrent for the purpose of auditing and monitoring employee data.
Advice and Guidance
- Respond to general queries from managers and employees, signposting them to the appropriate policies and procedures.
- Assist in formal meetings, such as employee disciplinaries and grievances undertaking note taking as required.
Leaver Administration
- Ensure resignations are acknowledged in a timely manner, the Line Manager is aware of the process and any outstanding annual leave is calculated in accordance with the employee’s terms and conditions.
- Ensure exit interviews are conducted for all employees either face to face or electronically.
Employee Benefits
- Administer, promote, and track usage of the Company’s employee benefits schemes.
Other Administrative Duties
- Carry out general administration tasks for the HR Department, for example, sorting post, telephone answering, devising standard Human Resources documents and letters and manage the HR inbox.
- Responding to any reference requests for current or ex-employees, liaising with the HR Advisor or HR Business Partner where necessary.
- Ensure that all correspondence and documents created are saved correctly on the HR Drive in a logical and structured fashion, in a timely manner.
- Undertake vehicle insurance and health insurance checks as required.
- Maintain and update the Process notes for all HR Administration duties.
- Ensure that all aspects of data protection and confidentiality are maintained at all times.
- Identify any improvements that will allow us to undertake administration in a more efficient and timely fashion in the future.
- Any other duties as required.
Criteria
- Excellent verbal, written, and numeracy skills, with the ability to work accurately, with attention to detail.
- Excellent organisational skills including ability to manage time and prioritise effectively.
- Strong IT skills, skilled in using Microsoft Word and Excel packages and experience in working with iTrent.
- Able to work independently and on own initiative as well as part of a team within specified guidelines or processes.
- Excellent interpersonal skills and able to deal with colleagues and customers at all levels.
- Able to work appropriately with confidential and sensitive information.
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