Company Description
United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.
United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:
Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients.
Infrastructure Services – Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK’s largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK’s decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets.
New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow.
Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK.
Job Description
As a Lead Surveyor, you'll play a crucial role in identifying and addressing damp and mould concerns in resident's homes and communal areas. Reporting to the Head of Disrepairs, you'll diagnose root causes and develop corrective specifications of work. Your excellent communication skills will be key in building trust and rapport with stakeholders.
- To undertake surveys in customer’s homes, where damp or mould has been reported
- To diagnose root causes of potential damp/mould/condensation and the required rectification works
- Using our internal software, complete a Building Survey for each property attended and create a coded corrective specification of work.
- To provide an excellent customer service to our customers and work with them to get the best out of their homes and prevent the re-occurrence of damp and mould
- Collaborating with operational colleagues to provide technical support.
- Keeping residents informed throughout the intervention process.
- Performing quality inspections of completed works.
- Maintaining compliance with organisational standards and procedures.
Qualifications
- Experience within a similar role
- Proficiency in building surveying techniques.
- Strong communication and customer service skills.
- Flexibility and excellent time management skills
- RICS or CIOB certification (or equivalent) is highly desirable.
- Technical expert in ventilation - willing to increase knowledge
- Knowledge and experience of Disrepairs Workstream
- Strong experience of working within a fast moving environment delivering a high quality and robust delivery service
- Able to demonstrate generation of KPI’s
- Experience of CDM Regulations
- Development/Upskilling
- Knowledge and understanding of working within financial regulations; data protection; freedom of information and waste management
- Proficient in the use of Total Mobile and Microsoft office applications (outlook; excel and word)
- Able to demonstrate an awareness and understanding of equality issues
Additional Information
You will be required to travel to various UK locations, and there is a requirement to be in our office at Thame a minimum of once per month or when required.
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