Company Description
United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.
United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:
Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients.
Infrastructure Services – Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK’s largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK’s decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets.
New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow.
Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK.
Job Description
To be responsible for all Planning, administrative and customer liaison requirements for their assigned Project. Ensuring Total Mobile is always up to date and all data inputted is accurate to enable accurate reporting.
- To log all new jobs onto Total Mobile.
- Resident contact to arrange Validation Surveys and Post Inspection Surveys.
- Allocating relevant job codes to Site Managers for Validation and Post Inspection surveys.
- Responding to Client queries regarding access to properties.
- Generate letters to Residents at various points of the job workflow.
- Monitor shared inbox if applicable to ensure targeted levels on emails requiring action are met.
- Provide Admin support to the Disrepairs Team,
- Raise purchase orders as instructed.
- Attend Client meetings as requested.
Qualifications
- Relevant Admin qualification or proven experience
- Experience within a similar role
- Knowledge and experience of Disrepairs Workstream
- Strong experience of working within a fast moving environment delivering a high quality and robust delivery service
- Experience of updating Total Mobile or other Works Management System
- Experience of working within a customer facing environment
- Proficient in the use of Total Mobile and Microsoft office applications (outlook; excel and word)
- Able to demonstrate an awareness and understanding of equality issues
Additional Information
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
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