Job Summary
The Quality Control Attendant inspects and evaluates physical condition of rooms to ensure all areas of responsibility are clean and maintained to standard on a daily basis.
Responsibilities
QUALIFICATIONS:
- High School diploma or equivalent required with at least 2 years of progressive experience in a hotel or related field.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
JOB RESPONSIBILITIES:
- Approach all encounters with guests and associates in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Ensure a work order is completed for all painting repairs furnishings relocation of equipment and reallocation of space.
- Follows up on the completion of the job in the unit.
- Inventories supplies are replaced where needed soon after missing inventory has been reported from a unit. Alerts Manager of inventory needed for stock room such as Silverware Flatware cookware.
- Regularly inspects equipment to ensure equipment is working properly and not missing.
- Ensure a communication with each owner when it is need it.
- Plans work schedules to ensure adequate service (Engineering) and to ensure staffing levels are appropriate with business levels.
- Assist with daily paperwork as needed.
- Withhold a professional attitude and environment during all times.
- Assists Room Attendants when need it
- Other duties as assigned by Manager which could be directly related or un-related to original position.
Property Details
Located a 5-minute walk from Ford Lake, this hotel has air-conditioned guestrooms with marble bathrooms and luxury bathroom amenities. Lavish hotel amenities include a hot tub and an indoor pool.
Open for breakfast and lunch, Bentley’s American Grille at Ann Arbor Marriott Ypsilanti at Eagle Crest serves a variety of American dishes. Guests can also dine in The View restaurant, offering cocktails and local and international meals in a contemporary atmosphere.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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