Smart Metering Performance Analyst - 12 Month Fixed Term Contract
Salary & Benefits: Salary £32,317 - £40,359 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Smart Metering Performance Analyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!
Location: Buttershaw / Hybrid Working (1 day in office a week – Bradford)
Work type: Permanent. 37 hours per week, Monday – Friday.
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.
Yorkshire Water has ambitions to reduction Leakage, Per Capita Consumption and Non-household demand, and have recently submitted its case to the environmental regular DEFRA/EA and financial regulator OFWAT for the next 5 years funding. Within these plans we wish to replace 1.4Million customer meters, with Smart Meters, between 2025-2030, and install a further ~160,000 meters. This means moving from a solution which logs how much water has been used on a monthly basis and which is read every 6 months by AMR, to understanding what water has been used on an hourly basis with only a 6 hour delay in receiving the reading, utilising a Internet of Things Network.
To leverage this data to its full extend we are putting in place a team to fully understand the future service improvements, cost efficiencies and new service offerings we can provide. The team will be looking to design the end to end transition for meter related services, creating new or amending existing capabilities, designing new processes, defining analytic requirements, improving data quality, effectively contract managing partners and working with Tech to develop and embed the solutions to have us ready for smart metering in April 2025.
The project team initial objective is to create an initial capability and programme roadmap, at which point the ongoing team requirements can be designed for extension of the programme team into 2025 and beyond.
This role will provide analytical support and data insight to enable the successful rollout of the smart metering programme.
Where you fit in:
As our Smart Metering Performance Analyst you will:
- Lead the design and delivery of the data analytics that will help reduce leakage through the smart meter data
- Utilise the smart metering data to spot leaks quickly, promote remedial work and track the leakage benefit achieved through the smart meter data
- Lead the monthly process to track and monitor the performance of the smart meters
- Build effective working relationships with a range of colleagues both internal and external
- Manage and maintain the installation tracker for the smart metering programme rollout
- Responsible for the smart metering KPIs that will be reported to Programme Board
- Responsible for the continuous improvement process of the smart metering reporting functionality to drive improvement to service and deliver leakage benefits.
- Support the customer engagement strategy for the smart metering rollout
- Support the business change required to ensure successful embedding of leakage and metering technologies for colleagues, customers, and other key stakeholders.
What skills & qualifications you will need:
- Significant experience of working with data and data analysis
- Significant experience of using IT systems including Excel and Power BI
- Excellent analytical skills
- Influencing and negotiation skills
- Experience of checking work of others and ability to build effective working relationships
- Excellent communication skills
You will also benefit from having:
- Experience of process mapping and business change
- Experience of working in a regulated environment
- Experience of smart metering technologies
- Understanding of Leakage and PCC
Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities. Whether you have child-care responsibilities or are looking for the ideal work-life balance our flexible options can offer work patterns that suit your needs.
If you’re an experienced Metering Performance professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
Recruitment Process:
Closing Date – 27 March 2024
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Please, No agencies.
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