Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
PURPOSE STATEMENT
The QA Technician's purpose is to assure food safety through HACCP compliance monitoring, implementing corrective actions and reporting of deviations to the QA Manager and QA Team Leader.
KEY ACCOUNTABILITIES/OUTCOMES
- Document test results, communicate deviations with management and co-associates.
- Review data and direct follow-up of product testing deviations and trends to meet customer requirements.
- Conduct product and process capability studies as directed by QA Manager or designate.
- Perform QA tasks including product sampling, line monitoring, auditing, lab testing and calibrations to ensure compliance to specifications.
- Coordinate lab operation, raw material, finished product and audit analytical data and reports for process improvements.
- Audit laboratory testing, analytical test methods and protocols for Compliance with Standard Operating Procedure and Quality Assurance Agreement.
- Reviewing and approving deviation, investigations, and corrective and preventive action that is associated with analytical laboratories.
- Review and audit of microbiological testing and sanitation cleaning inspection reports.
- Place ingredients and finished goods on hold, as directed by the QA Manager/QA Team Leader.
- Investigate the root cause of defects in raw and finished products and implement corrective actions.
- Maintain and promote a quality culture through training
- Maintain a well-organized and clean work area.
- Maintain adequate inventory of supplies for lab Audit laboratory testing, analytical test methods and protocols for Compliance with Standard Operating Procedure and Quality Assurance Agreement
- Coordinate timely hold and disposition of raw ingredients, packaging materials and finished product.
- Utilize PLM, QDMS, SAP and Minitab in support of business processes.
- Submit written reports on overall compliance, deviations and corrective actions implemented.
- Understanding of Acidified Foods and compliance to all federal guidelines.
KNOWLEDGE/SKILLS/EXPERIENCE
- Degree in Biology, Food Science, Food Technology or related field; or three plus years’ quality assurance experience in a food processing, pharmaceutical or chemical manufacturing industry; or a combination in experience and education
- One year experience in Ready-to-Eat food processing or manufacturing environment required.
- Experience in Dairy or Non-Dairy manufacturing is highly desired.
- Demonstrated knowledge and application of quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
- Demonstrated knowledge of efficient and safe manufacturing operations to include GMP’s, HACCP, product and associate safety, product quality, and cost control (minimizing downtime and waste, optimizing yield)
- Demonstrated ability to train associates as well as plan, monitor and schedule tasks and projects
- Demonstrated ability to analyze and resolve problems
- Demonstrated ability to formulate and understand basic statistical analysis.
- Proficient using Microsoft Word, Excel, Outlook. Proficient or ability to become proficient in Microsoft Access, MiniTab, QAD, SAP, OPTIVA.
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Hourly Rate
$27.20 - $27.20 plus shift differential as applicable
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
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