Department/Division: Business Services
Duration: 12 Months Fixed Term Contract
Location: UK
Reports to: Document Production Manager
Type of Role: Remote
Reference no: 6145
The Role
To work as part of the document management team to provide the Firm with first class professional, accurate and timely document management production service.
Evening shift – 5pm until midnight (Monday to Friday).
Required experience, skills, and attributes
Responsibilities
Extensive Document Production (creating, formatting and amending) across all Firm's systems.
Managing document conversions.
Preparing Pitch Documents.
Tikit-linking documents.
Transcribing BigHand dictations.
Populating LaserForms.
Producing Excel data sets (as directed).
Producing PowerPoint presentations and using software (as directed) i.e. Templafy.
Work closely with our Brand department to ensure documents are House-style.
Accurately interpret fee-earner instructions and seek clarification when needed if instructions are complex.
Proof read and quality check work to ensure it is completed to the highest standard – including checking all amendments have been made and ensuring the document makes logical and grammatical sense.
Ensure fee-earner/Practice Support Executive (PSE) is kept up to date with progress on their work request.
Ensure documents are delivered in the required timescale – escalating as appropriate to the DPM and keeping fee-earner/PSE updated, with as much notice as possible, if a deadline will not be met and reason for deadline not being met.
Use judgment to refer outstanding work to our outsource provider, to enable the deadline to be met, liaising with the DPM as appropriate.
Providing support to users on technical document production queries.
Ability to repair problem documents either on their own or with support from IT.
Test and troubleshoot new IT systems and ensure these are smoothly rolled out, working alongside IT/Brand/BD Departments as appropriate.
Share knowledge and proactively suggest changes as appropriate across the team to enable continuous improvement.
Personal Attributes
Excellent Team Player.
Excellent communication skills.
Excellent eye for detail.
Advanced Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Nuance, and any other systems implemented by the firm.
Familiarity with Real Estate and Banking transactional documents would be an advantage.
Flexible and dependable.
Able to remain calm under pressure and work to tight deadlines.
Conscientious, approachable, and enthusiastic.
Resilient and able to deal with issues as they arise.
Proactive and highly motivated.
Ability to use initiative.
Able to build confidence, respect, and trust with others.
Willingness and enthusiasm to work with and support teams and practice groups.
Firm Profile
Across over 80 countries, Dentons helps you grow, protect, operate, and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity, and sustainability, we focus on what matters most to you. www.dentons.com
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons. Inclusion and Diversity
Equal Opportunities
Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability. During the application process, any applicant has the opportunity to tell us about any adjustments they may require during the application process. Any disability disclosure will be dealt with confidentially and sensitively and if you want to speak directly to a member of our team, please email recruitment.matters@dentons.com.
NO AGENCIES PLEASE
If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand please email recruitment.matters@dentons.com – Enquiries only please, applications will not be accepted via email.
Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.
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