Job Description
The Group Leader manages hourly associates and helps leadership plan, administer and direct all activities, ensuring compliance with the standards established by Aramark and the client. Focuses on meeting and exceeding operating goals, client objectives and customer needs, and delivering the services Aramark is contracted to provide. Establishes and maintains effective working relationships with other departments to provide a unified approach to plan operations maintenance management.
Job Responsibilities
• Proactively react to business trends, e.g. labor, expenses and revenue opportunities
• Manage budgets, forecasts, expenses, and supplies
• Supervision of all rafting guides, front office staff, and bus drivers.
• Approve all requisitions for supplies, equipment, and personnel
• Develop, approve, and adhere to labor projections tied to labor standards
• Support safety committee initiatives; meet or exceed annual OSHA frequency targets; execute monthly safety and environmental programs and inspections
• Proactively address employee concerns
• Uphold uniform standards
• Lead and advocate guest service
• Work directly with clients and vendors
• Develop and maintain strong positive interdepartmental relationships
• Challenge and develop departmental manager’s and supervisor’s management skills
• Adhere to ARAMARK policies and procedures
• Create, generate and review reports, i.e. rates, promotional offers, parts inventories and etc.
• Insure satisfactory quarterly and annual NPS inspections.
• Other duties assigned
Qualifications
Superior organizational, time management and communication skills required.
• Outstanding leadership skills and the ability to multi-task.
• Very good problem resolution techniques.
• Solid financial skills and accountability.
• Must be computer literate and proficient with computer skills including MS Word, MS Excel and MS Outlook.
• Must be willing to work long hours, rotational shifts, weekends, holidays and have rotational days off occasionally based off client needs.
• P&L accountability and/or contract-managed service experience is required.
• Ability to manage and maintain inventory/cost controls is required.
• Ability to deal effectively with customers and other company personnel. Ability to speak effectively before groups of customers, guests or employees.
• Very good knowledge of relevant health and safety regulations and procedures. Ability to interpret and apply safety rules, operating, maintenance and procedure manuals.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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