Resource Manager (RM) * L3
The Resource Manager is a business partner to client servers and engagement leaders with responsibility for demand requests and fulfilment. Focus on employee experience led resourcing while maintaining a commercial mindset.
Main Responsibilities
Supply and demand management, including:
- Management of all demand requests and fulfilment
- Partnering with the Engagement Lead to understand pipeline requirements in more complex cases
- Applying knowledge of people and knowledge of the business to shortlists to create high performing, diverse teams that will meet business requirements whilst supporting employee experience and development opportunities of client servers
- Final resolution of conflicts arising from clashes or shortages
Employee experience management, including:
- Regular communication with client servers for effective relationships that facilitate identification and deep understanding of their skills, aspirations, development, preferences and boundaries
- Ensuring a DE&I lens is taken across all resourcing decisions
Commercial reporting and analysis, including:
- Providing Engagement Leads with guidance and influence on engagement commercials
- Providing insight on reporting analysis (e.g., pipeline, performance, utilisation, DE&I)
- Lead discussions on trends, interventions, and actions to improve results
- Proactively highlighting opportunities or risks and driving action
Contribute to an exceptional team
- Bring best practice thinking to the wider Resourcing function
Reporting
Line Management
- Supported by Resource Consultants
Accountable to
- Senior Resource Lead
Requirements
Skills
- Relationship building and management with the confidence to engage with and influence senior stakeholders
- Proactive and solution driven
- Business acumen and data analysis
- Growth mindset and able to adapt to changing priorities
- Delivery of change #RM
What we offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please note
Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
Apply now.
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