Financial Operations Analyst - Managed Services - People Consulting – Belfast
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all
Our Belfast office is a successful and growing one thanks to a large and varied client base ranging from multinational listed businesses to start ups, owner managed to private equity / entrepreneurial venture backed, covering various sectors. It is also the delivery hub for many of the managed services we deliver for UK and global clients meaning we can offer you the opportunity to gain experience of service delivery for a wide variety of clients and enhance your skills working with national and international businesses.
The opportunity
Our People Advisory Services managed services team are looking for a Financial Operations Analyst to join our Belfast Office. We are seeking an enthusiastic Financial Operations Analyst to deliver our invoicing processes within our learning services. This position will play a crucial role in operating our new automated bot process, ensuring accurate and thorough service delivery, and maintaining robust financial data.
Your key responsibilities
- Deliver all aspects of our invoicing processes, from preparation, updates, addressing client enquiries, and ensuring accurate financial record-keeping.
- Uphold the accuracy of data within our coaching tracker and tools, including updating completed sessions by coaches.
- Operate the automated bot process, reviewing and verifying all financial data it generates.
- Uphold various client invoicing governance and requirements, ensuring any billing adjustments like PO, receipt acknowledgement, address changes, and entity changes are accurately captured.
- Facilitate consistent updates to our finance team and ensure timely entries are made in our billing automated tracker.
- Assist the collections team by understanding, reviewing, and analysing aged debt reports, taking proactive steps to resolve outstanding issues.
- Reconcile managed service fees and support the general preparation of all service line journals.
- Manage financial communication channels between the Client Service Team, the client, and our account managers, ensuring quick resolution of invoicing and financial disputes.
- Support with analysis and reporting of financial MI specific to aged debt and invoicing with an operational focus.
- Mailbox management of queries specific to invoicing and aged debt queries
Skills and attributes for success
We are looking for Operations Hub Analysts who have administrative operations experience in a fast-paced environment such as a shared service centre, call centre, operational delivery centre or similar. For this role, the ability to collaborate effectively with colleagues and good attention to detail with the ability to accurately follow agreed processes are key requirements.
To qualify for the role, you must have:
- Proficiency in data interpretation and input.
- Strong communication skills, ability to liaise effectively with various teams and levels and external clients.
- Ability to apply critical thinking to financial processes and workflows.
- Ability to work well both independently and in a team environment.
- Ability to thrive in a fast-paced environment and prioritise tasks effectively.
- Comfort with finance-related software or systems and ease with learning and utilising new tools.
Ideally, you’ll also have
- Some knowledge of accounting principles.
- Proficiency with any known CRM system.
What we offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
Apply now.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Please note;
Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness here . We ask because it matters!
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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