Position Summary : The Sr. Director of Omnichannel role is responsible for developing and overseeing E-Commerce strategy and operations guiding cross functional adoption of digitally enabled sales initiatives to drive online and offline/ in-store growth. The Sr. Director of Omnichannel will be a leader in the sales organization by developing annual KPIs and strategies encompassing sales and marketing programming that drives success in every channel that employs e-commerce platforms. In addition to setting strategy, the Director will also assess and propose enhancements to cross functional operations that impacts the effectiveness of Omnichannel Sales. This role works closely with the Retail Account Teams, Shopper Marketing, Business Development and Digital Marketing.
Essential Job Functions:
Champion growth expectations of MEC’s dynamic eCommerce channels: Direct/Amazon and all other Omni-Channel Retailers
Identify the data driven KPIs and expectations for MEC’s desired strategy, potential sources of growth for MEC eCommerce business, and implications for internal resources
Define the role that marketing, and insights play within day-to-day sales hurdles and digital shelf optimizations
Create data-based reporting systems that measure Omnichannel sales growth and impact on the digital customer path to purchase
Perform as an internal thought leader and subject matter expert on driving growth via digitally influenced sales channels. Provide regular insights and inspiration to sales leadership as well as executive teams.
Foster a collaborative team culture, with a growth mindset, rooted in the expectation that “anything is possible” and that we’re “better together”
Articulate activities, resources and capabilities needed to drive eCommerce sales intelligence or growth
Assess organizational structure on an ongoing basis to ensure it aligns with the chosen eCommerce strategy
Continuously optimize the alignment of sales data, marketing data, and insightful opportunities for individual accounts and/or enterprise-wide
Monitor channel and structural dynamics across key customers and partners which might impact our business. i.e the future or RMN and the use of purchase-based data
Models exemplary behavior and seeks out opportunities to share information, suggestions and advice
Demonstrates ability to synthesize data to accurately assess situations and find actionable solutions
Understand the long-term business and financial implications of e-commerce decisions
Understands and monitors budget controls on an ongoing basis such as case spending, and travel expenses
Ability to assist in developing a sound and profitable e-commerce contracts that fits within our guidelines and selling this contract into the retailer
Other related duties as assigned
Position Requirements:
Minimum of 10+ years of expertise in E-Commerce roles and Omnichannel business development (e-com sales, market share trends, competitors, distribution channels, customer base, promotion and products). Background in Digital Marketing analytics a strong plus
Strong communicative skills with the ability to coordinate multiple projects simultaneously
Create and implement comprehensive e-commerce sales strategies in accordance with the goals and initiatives of the sales department and management staff.
Outstanding analytical and critical thinking skills, strong experience interpreting data & drawing conclusions
Demonstrate strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives Demonstrated track record of sales management achievement
Proven knowledge of DSD distributor and retail customer networks
Excellent verbal and written communication skills
Ability to establish good relationships and credibility with customers; ability to collaborate at all levels
Excellent at managing time, priorities and expenses
Able to work independently while being a team player
Proficiency using Excel, Word, and PowerPoint
Experience with forecasting, Stackline, Nielsen/IRI, and Inventory reports
Flexibility to travel as needed
Pay Range: $165,000 - $194,500
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