Apply directly to jobs in best companies
Search Companies / Jobs

Call Center Representative at Cellular Sales
Colorado Springs, United States


Job Descrption

Cellular Sales

  

Call Center Representative

 Customer Service | Business Development

Cellular Sales is Growing!

 

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

 

We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.

 

JOB DESCRIPTION

 

Summary/ObjectiveProvide ongoing support to the current sales force.  Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 

 

Essential Functions

  • Follow up on distributed leads
  • Generate store traffic and contribute to the markets success
  • Handle customer inquiries both by phone and text
  • Support sales force by generating sales leads
  • Follow communication scripts when handing different topics
  • Research required information using available resources
  • Provide customers with product and service information
  • Candidates should be able to take feedback and criticism to improve productivity and character
  • Competencies

  • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
  •  

    Supervisory ResponsibilityThis position has no supervisory responsibilities.

     

    Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

     

    Physical Demands

    Must be able to sit for long periods of time

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

    Position Type/Expected Hours of WorkThis is a full-time position.

    TravelNo travel is expected for this position.

    Required Education and Experience

  • High School diploma or GED
  •  

    Preferred Education and Experience

  • Previous office experience
  • Proficient in Microsoft Office
  • Knowledge of customer service principles and practices
  • Experience in a call center or customer service environment
  • Data entry and typing skills (including 10 key)
  •  

    Essentials

    • Positive attitude
    • High school diploma or equivalent; college degree preferred
    • Minimum two years of related work experience
    • Effective communication skills
    • Interest and understanding of technology products and services
    • Business ownership mentality

     

    Compensation

    • The highest in the wireless industry

    Complete form below to directly Send your CV / Linkedin Profile to Call Center Representative at Cellular Sales.
    @
    You will receive all responses from employer on this email
    Example: Application for the post of 'Accountant'
    Example: Introduce your self and give purpose of your application
    *All fields are mandatory.
    CELLULAR SALES
    305 jobs found
    Verizon Sales Consultant at Cellular Sales
    Colorado Springs, United States
    Verizon Sales Consultant at Cellular Sales
    Colorado Springs, United States
    Verizon Sales Consultant at Cellular Sales
    , United States
    Verizon Sales Consultant at Cellular Sales
    Stow, United States
    Commissions Analyst at Cellular Sales
    Knoxville, United States
    Inventory Control Clerk at Cellular Sales
    Westminster, United States
    Facilities Coordinator at Cellular Sales
    Westminster, United States
    Call Center Representative at Cellular Sales
    Colorado Springs, United States
    Verizon Sales Consultant at Cellular Sales
    West Columbia, United States
    Verizon Sales Consultant at Cellular Sales
    , United States
    10 Other Companies Worldwide
    American Bureau of Shipping  
    Maritime Transportation
    Pearson  
    Education
    RateHawk  
    Travel Arrangements
    Aspen Medical  
    Hospitals and Health Care
    Shipa  
    Transportation, Logistics, Supply Chain and Storage
    Bentley Systems  
    Software Development
    Hitachi Zosen Inova  
    Services for Renewable Energy
    NielsenIQ  
    Information Services
    Expleo  
    IT Services and IT Consulting
    Heriot-Watt University  
    Higher Education
    1