What’s important to us…
Customers – we have no business without them so we need to make sure they want to come back after each visit. This can only be achieved through our team delivering great service.
Partners – we work on behalf of our Council partners to deliver their services to the local community. We can’t do this without our colleagues.
Green Matters – we are fully committed to being the most Environmental and Sustainable leisure operator we can be and we know we all have a part to play to reduce the impact on the environment.
Colleagues – our teams are the service! We can’t achieve anything without them and hopefully this could be YOU!
If you care about delivering great customer experiences, want to give something back to the community where you live and want to help our environment, we would love for you to join our team at Freedom Leisure.
In the role as a Senior Recreation Assistant, you will hold an important position supporting Duty Managers and helping to run the facility. You will be assisting in providing a safe, enjoyable environment for our customers and clients and helping to ensure their return visits. Complementing the Operational Team, your role will include front-line building management, ensuring the effective delivery of the daily activity programme and supervising and working alongside the Recreation Assistant team. You will also be carrying out a wide variety of duties which include equipment set-ups, function rigs and de-rigs and actively engaging with our customers, contractors, colleagues and hirers to provide a first-class experience.
A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours a week, Monday - Sunday (rota basis)
Requirements
- An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
- Well developed interpersonal skills
- Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
- To be able to work flexibly and understand instructions from managers
- Demonstrated passion and energy for the leisure industry
- Flexible and adaptable
- NPLQ qualification or equivalent - training can be provided for suitable candidates
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 10th May 2024
Salary: up to £23,227 per annum
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