Overview

The Department of Social Work in the College of Humanities and Social Sciences is seeking a Bachelor of Social Work (BSW) Program Assistant III to join our team and provide pivotal support to the BSW Program Director. The BSW Program Assistant serves as a key liaison between students, academic advisors, and program leadership, ensuring a cohesive educational experience for all students from program admission to graduation. This position involves diverse responsibilities, ranging from student record management to facilitating the orientation of newly matriculated students. The BSW Program Assistant will play a crucial role in enhancing the success, overall effectiveness, and growth of the BSW program while also contributing to the advancement of the Master of Social Work (MSW) program.

Responsibilities

• Composes and word-processes various standard documents, correspondence, and reports.
• Maintains information related to the BSW program on the social work website.
• Manages BSW catalog listings and updates.
• Coordinates program recruitment efforts with the Outreach and Field Program Director and participates in recruitment efforts when able (e.g., Day on the Quad).
• Organizes the BSW program applications and oversees the application process, assisting students throughout.
• Organizes the collection of faculty feedback regarding program applicants.
• Coordinates with the BSW Program Director in reviewing program applicants and faculty feedback to make admissions decisions to accept, accept with conditions, or decline.
• Administers the matriculation and orientation of newly admitted students.
• Tracks and adjusts program standing and enrollment statuses of BSW students, including conditions of acceptance, success plans, and leaves of absence. 
• Coordinates program administration with the BSW Program Director.
• Maintains and manages BSW student records within eMedley (department-specific software).
• Manages the creation and maintenance of forms within Qualtrics.
• Works closely with social work's academic advisors to ensure students are receiving up-to-date and accurate information.
• Works with Graduate Program Coordinators and Directors to share records and discuss MSW program applicants when they are BSW graduates or near-graduates.
• Provides administrative support, including scheduling appointments and coordinating meetings/conferences.
• Assists students, staff, and superiors with varied, complex, and non-recurring questions and/or problems related to the BSW program.
• Helps students navigate their educational experience from admission to graduation.
• May be a student’s first contact when they have program-related questions or concerns.
• Performs office duties, including answering phones, directing calls to appropriate parties, data entry, filing, greeting and directing visitors, and other general duties as assigned.
• Provides non-business-related support for departmental programs and projects.
• Performs miscellaneous job-related duties as assigned.

Qualifications

Minimum Qualifications:

• Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.

Knowledge, Skills, and Abilities:

• Skilled with computer programs and related software (technical aptitude).
• Excellent critical thinking skills.
• Skilled in creative problem-solving.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Good organizational skills.
• Strong verbal and written communication skills.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work without supervision.
• Knowledge of University policies and procedures.
• Excellent customer service skills.

Required Documents

Along with the online application, please attach:

**Document size may not exceed 10 MB.**

Advertised Salary

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023

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