Overview

Aircraft Cleaning Manager - Aircraft Services & BagHall

Contract: Permanent

Location: Birmingham International Airport

Are you ready to take charge of a dynamic and crucial role in the aviation industry? Look no further! At Swissport, we’re seeking a dedicated Airport Team Manager to lead our Western Europe Station Structures. As a key operational leader, you’ll report directly to the Swissport Station Manager or Head of Department.

Responsibilities

What You’ll Do:

In this pivotal role, you’ll be responsible for:

As the Airport Team Manager, you’ll handle the following responsibilities:

• Ensure compliance with company rules, procedures, and health and safety guidelines.
• Implement consistent people management practices across the station.
• Monitor the local emergency plan.
• Use active supervision to positively influence employee behavior and foster a strong culture.

• Meet labor-to-revenue targets as per station requirements.
• Optimize profits and maintain effective cost control.
• Manage attendance and absenteeism in line with cost control measures.

• Establish strong leadership with supervisory staff through excellent communication.
• Handle project management and change management.
• Resolve conflicts and irregularities promptly.
• Build relationships with Trade Union Representatives or employee representatives.

• Efficiently plan resources (manpower and equipment) in collaboration with the planning department.
• Monitor and control performance KPIs related to airside activities.
• Maintain administrative and control policies and procedures.

• Demonstrate an entrepreneurial approach to maximize business potential.
• Challenge operational norms to improve performance and drive growth.
• Enhance customer relationships and align new business opportunities with station objectives.

Qualifications

• You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment. 
• Be a leader who sets the tone and leads by example.
• Can communicate clearly with your people to help them understand Swissport Western Europe direction. 
• Be able to build positive and trusting relationships. 
• Be open to different opinions and seek a collaborative approach.
• Embrace an ideas culture to enable teams to create an agile edge.
• Promote flexibility, adaptability and agility in order to enable contingency time. 
• Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
• Personal and professional integrity of the highest order
• Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.

Join us at Swissport and be part of shaping the future of aviation operations at Birmingham Airport!

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