We offer a full benefits package for eligible employees including:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution
• HSA match up to $800 per year
• FSA
• Paid Time Off and Company Paid Holidays
• And an Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Communicate with customers by quickly responding to inquiries.
• Answer service calls and deliver timely updates to clients regarding status updates on work being performed and scheduling work.
• Greet customers who enter the location.
• Interview clients in a professional manner to determine the needed repairs.
• Obtain all necessary information from the customer to establish a business relationship.
• Create a Repair Order (RO) by identifying current vehicle condition, estimated repair time, getting quotes/estimates from the shop if necessary, supply any supporting documentation and obtain work authorization.
• Create and close-out of ROs.
• Review work performed with client and collect payment.
• Communicate with Shop Foreman on pertinent RO information and updates.
• Additional duties as assigned.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Required to perform work inside and outside, in all-weather situations, at the shop division location.
• Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.
• Manual dexterity, fine manipulation and the ability to reach with hands and arms and lift up to 80 lbs.
• Must be able to operate simple to complex and heavy-duty machinery.
• Normal range of hearing and vision.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• High School diploma or equivalent.
• Valid driver's license and good standing MVR.
• Knowledge of computers is a must.
• Customer relation skills.
• Excellent verbal and communication skills
• Detail oriented
• Knowledge of diesel engines, gas engines, drive train and suspension is a plus.
• Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.

Job Details

• Type: Hourly
• Compensation Range: $20.00 to $24.00 plus commissions
• Bonus Eligibility: No
• Reports To: Service Manager
• Shift: First
• Closing Date: When Filled

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