Job Description
St Marks is the Hospital Consultant led orthodontic practice in Teddington. We provide affordable private treatment for children and adults.
As a purely Orthodontic Practice , orthodontics is all we do. Our treatment is provided by registered orthodontic specialists and has a good reputation for clinical excellence. St Marks treats all orthodontic problems ranging from simple aesthetic alignment to the most complex malocclusions.
The merger between Portman Dental Care and Dentex brings together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group’s in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux. Scaling together the strength of our businesses will enable us to continuously invest in building excellence in customer service and support to our practices and teams. Our ambition is to become the dental partner of choice and undisputed leader in high-quality dental care.
We are looking for a dedicated candidate working Monday - Friday 8.00am - 5.30pm, Saturdays monthly 8.15am - 1.00pm.
What the role involves
- Build the vision and brand message for the practice, and deliver outstanding customer service experiences
- Lead a dedicated team with the day to day running and management of the practice, both clinical and non clinical
- Achieve key deliverables including business growth targets, managing budgets (including profit and loss) and all operational aspects
- Excellent working relationships with clinicians, Dentex support centre, suppliers, and NHS contractors
- Recruitment, onboarding and people management of practice staff such as identifying staff development and training needs
- Regular team meetings and staff performance reviews
- Provide support and direction to enhance performance, skills, and knowledge of practice staff
- Maintenance and marketing of the practice within set budgets
- Day to day management of CQC activities
- Competent in health and safety management, and dental compliance
- Ad hoc receptionist and nursing duties, GDC registered
- Any other ad hoc responsibilities as reasonably requested
What we need from you:
- Strong business and team leader
- Commercially astute; sales, target and KPI driven
- Excellent communication skills
- To listen, be understanding and empathic at all times
- Strong clinical and interpersonal skills, keeping patient satisfaction in mind
- Friendly and welcoming manner
- Teamwork orientated with an enthusiastic attitude
- CQC registered (Training provided for those who aren't)
- Excellent knowledge of CQC and compliance
- Proficient user of the requisite dental software and Microsoft package
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance
- Eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Career opportunities across the Dentex Health group
- Techscheme, the option to buy tech through salary sacrifice!
- My Healthy discounts - get discounts on Gyms and online retailer
IND003
Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
414 jobs found