As a Junior Product Tester your work is crucial to the smooth running of thousands of insurance quotations and transactions. Your responsibilities would include;
Designing and implementing test plans / test cases to assure the quality and functionality of various insurance products
Collaboration with developers and Product Managers.
Assisting clients with product queries and issues as required.
Ensuring that service level agreements are met to satisfy client needs.
Carrying out daily processes to successfully distribute insurance product rates to clients.
Consider the real-world implications of any discrepancies or issues with insurance products and / or their interaction with CDL’s quoting systems.
About CDL CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.
In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!
Key Responsibilities
This is a role that will expose you to the very heart of what keeps CDL working every single day. You will need to adopt an effective approach in prioritising your workload but don't worry; before we launch you into your career, there is extensive training and our own STEP programme will ensure your continuous development in insurance product testing.
Skills Knowledge and Expertise
Previous Insurance industry experience desired but not essential
Customer service skills and experience of communicating with colleagues, managers and customers is preferred
We require GCSEs with a minimum grade A-C in Maths and English
Adaptable and able to work to agreed deadlines
Computer literate, with good knowledge of Microsoft Office (Word, Excel)
Excellent problem-solving skills
Benefits
Hybrid Working (2+ Days a Week in the office)
Flexible hours
25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
Top employer for 8th year running
Excellent training and development platform
Opportunities for career progression
Health and Wellbeing programme
Virtual activities, lunch and learns, coffee mornings and meetups.
Life and health assurance
Electric Vehicle Scheme
Established Recognition Award System
Great Parental Benefits
Diversity and Inclusion network
Pension scheme
Community projects and volunteer days
Refer a friend bonus
Campus Benefits:
On-site free parking
Open plan modern offices
Quiet Spaces are also available
Shuttle bus to and from the station
Subsidised restaurant
Games room and chill out zone
Annual Hackathon & Deep Racer Events
Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
Car wash, barber, yoga classes, boot camp and massage services all on site
Cycle to work scheme
Shower and dry rooms
Diversity and inclusion We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.
CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.
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