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NOC Analyst at Wanstor
London, United Kingdom
Job Descrption
NOC Analyst
Department: NOC Service
Employment Type: Permanent
Location: Wanstor London
Compensation: £26,000 - £29,000 / year
Description
As our next NOC Analyst, you will prioritise escalations for customer issues and monitor network performance to ensure consistent connectivity. We are seeking someone who is proactive and has great attention to detail, who will work with a team of professionals, managing alerts, escalations, and technical networking issues.Your day to day will involve discussing technical issues with non-technical customers and you will proactively manage networks, work with multiple technologies, and ensure reliability of client connections. Based at our Head Office, you will have the opportunity to develop your career through our structured learning and development opportunities.
You will be expected to work a variety of shift patterns, some weekend shifts and Bank Holiday shifts when working within the NOC Team.
About You
- Enjoys providing excellent, proactive, customer service
- Is well organised
- Enjoys working in a fast paced environment
- Is positive and energetic
- Has a natural interest in developing a network career
- Has 2-6 months work experience
As a dynamic organisation, Wanstor offers exposure, training and collaboration with a range of IT experts. Our nurturing environment fosters trust and knowledge-sharing, making it an exciting place to work.
What we offer you
Here at Wanstor, our purpose is to grow steadily and organically by attracting the very best talent. This is a chance for you to be part of a friendly team of people, with plenty of opportunities for career development.Below are some of the perks we offer you:
- 24 days annual leave, rising by 1 day each year to a maximum of 28 days + Bank Holidays
- Regular lunch and learns from staff and external speakers
- 5 days a year to learn something new
- 2 days to volunteer
- Plenty of team events throughout the year organised by our social team
- A lovely office based in Borough, hosting a great coffee machine and a rooftop terrace
- Vitality health, to make sure you are at your best
- Monthly service desk bonuses
- Hot skills bonuses for successfully passing exams
- Access to LinkedIn learning or Udemy
- A mentoring scheme
Complete form below to directly Send your CV / Linkedin Profile to NOC Analyst at Wanstor.
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