ABOUT THE ROLE
A varied and responsible position providing administrative support to a friendly team of Property Management Surveyors. The nature of this role will be to assist in managing the team’s property portfolio and action any tenant queries and client instructions.
The role will require regular and direct communication with surveyors, graduates and on-site staff.
You will be the first point of contact for tenants, clients and contractor inquiries. You will maintain relationships with suppliers whilst overseeing, and drafting contracts in compliance with the firm’s procurement policy.
You will attend monthly client meetings to carry out minute-taking and distribute to relevant parties.
You will have the responsibility for ensuring the property management systems are kept up to date, organise regular maintenance/repair requirements, approve invoices and also coordinate and collate various management reports, including; arrears, pre-lists, budget variances.
WHAT MATTERS MOST IN THIS ROLE
Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success.
You will have experience with multi-tasking and working towards tight deadlines. You will regularly deal with a range of inquiries quickly and efficiently.
Attention to detail is crucial, especially in the maintenance of our databases, approving contractor invoices and preparing quarterly reports to send to clients.
You must have strong working knowledge of Microsoft word, Excel, Teams and Sharepoint.
Previous experience working in accounts or having a high level understanding of UK financial practices, including budgeting, VAT, and accounting standards relevant to property management is desirable.
Other duties will include:
- Review and updating reports, outlining measures are taken to reduce Health & Safety risks.
- Maintaining and updating property management accounting and tenant management databases.
- Develop and implement emergency response plans, across a number of property portfolios.
- Lease review and data input, ensuring data is accurate and kept up to date.
- Provide support with sustainable property management, to include the collection, management and analysis of utility data.
- Other adhoc duties as required
WHAT WE EXPECT FROM YOU
A proactive, practical, and positive approach to work is required.
Readiness to take responsibility, act on your own initiative and remain calm under pressure.
Attention to detail, problem-solving, time management and organisational skills.
An understanding of UK property laws and regulations, including safety standards would be beneficial.
Excellent and professional communication skills with the ability to build gravitas amongst tenants and contractors is also paramount.
Resilience and ability to work with the dynamic nature of the property market whilst adapting to changing circumstances and processes.
WHY WORKMAN?
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work.
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
ABOUT WORKMAN LLP
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.
We pride ourselves on the calibre of our employees and their unique skill sets.
For more information on working for Workman please visit
Our People | Workman LLP
EQUAL OPPORTUNITIES
We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010
This job description does not form part of your contract of employment and the duties may be amended from time to time.
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