About Team & About Role:
Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
As the Renewal Operations Senior Manager, you will play a crucial role in optimizing and scaling our renewal processes and operations to support our ambitious growth targets. You will lead a team of Renewal Operations professionals to ensure seamless coordination between Renewals, Sales, Finance, Deal Desk, Product Ops, IT and other cross-functional teams. This is a strategic role but should possess good hands-on experience and requires a deep understanding of SaaS business model and the renewal process management. We are looking for someone who can thrive with a high level of ambiguity to operate autonomously while maintaining cross-functional collaboration and stakeholder management and expectations.
What You’ll Do:
- Build the long-range plan for the Renewals business, drive rigor in QRF submissions aligning it with overall business objectives and revenue targets.
- Provide operational guidance, review metrics and support in Renewals forecasting and business reviews.
- Build and maintain Renewal KPIs and dashboards to monitor sales performance and track progress towards targets. Conduct data-driven analysis to identify renewal performance trends, opportunities, challenges and use the insights to optimize processes and propose actionable recommendations.
- Build and rollout deal governance policies, and processes while managing deal reviews and liaisoning with Sales, Renewals, Finance, and Deal-Desk leaders.
- Prepare regular reports and presentations highlighting renewal performance to assess renewals performance and identify areas for improvement.
- Partner with renewals, sales, finance, and other cross-functional teams in managing the day-to-day Renewal operations.
- Manage ongoing escalations to drive rigor and consistency in analyzing, and driving decision-making through cross-functional leaders and stakeholders.
- Stay updated on industry trends, competitive landscape, and customer feedback to refine renewal strategies.
Experience You’ll Need:
- 8+ years’ experience in Renewal/Sales Operations, Sales Strategy or similar areas.
- Proven track record of success in operations roles within high-growth SaaS or technology companies.
- Intermediate to Advanced experience with Salesforce (SFDC) and CPQ, Advanced Excel.
- Demonstrates a positive attitude while being adaptable in the face of rapid growth, change, and cross-functional collaboration.
- Strong analytical skills with the ability to roll-up sleeves to gather, analyze/interpret data and make decisions based on insights.
- Proven ability to lead and motivate a team, work in a fast-paced dynamic environment and handle multiple priorities simultaneously.
- Ability to drive cross-functional collaboration, establish credibility, be decisive and articulate issues clearly and concisely.
- An inquisitive nature and exceptional attention to detail.
About Rubrik:
Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Diversity, Equity & Inclusion @ Rubrik
At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture:
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Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
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Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
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Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW - POSTER SUPPLEMENT
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